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event status changed to sold out after EE update

Posted: January 18, 2021 at 10:57 am


Roberta Fuhr

January 18, 2021 at 10:57 am

We updated the site to EE 4.10.10.p and EE-Calendar 3.2.15.p, and a class that has open spots (12/15 openings filled) is now showing as sold out. We also updated PHP to 7.3. We’re running WordPress v 5.6. Any idea why this is happening?


Tony

  • Support Staff

January 20, 2021 at 7:17 am

Hi there,

Do you have an active support license for Event Espresso? The account you are currently posting from does not so just checking if you’ve used another account.

With regards to the event, does it have ‘Reserved’ tickets taking up the remaining 3 spaces? They’ll show as Rsrvd on the datetime/ticket within the event.

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