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Oguzhan Altun
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March 17, 2017 at 7:11 am
Hello,
Lately, many of my events started to show fully booked even if they are not. Here is an example, this event has 8 spots and only 6 approved registrations, but it shows sold out:
Event edit screen: https://screencast.com/t/BQ0paBtwr
Registrations screen: https://screencast.com/t/t6UZOtf66Nu
What could be the reason?
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Josh
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March 17, 2017 at 3:10 pm
Hi Oguzhan,
It looks from the screenshots like you have an older version of EE 4 activated. Can you update to the current version (4.9.34.p), then after you update go to Event Espresso > Maintenance > Reset, then you click the button that says “Reset Ticket and Datetime Reserved Counts”.
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