Support

Home Forums Event Espresso Premium Event reservation

Event reservation

Posted: February 1, 2018 at 7:41 pm


rhumphrey

February 1, 2018 at 7:41 pm

Hi guys,
i have a few issues with our payments options and paypal, so for the time being i have removed all payment options from the website, my issue is i need to find a way that a person can reserve a place without the need to select a payment option.

Currently if i try this i recieve an error stating there is no payment options, the majority of our guests will want to enquire, reserve the space and then our office will get in contact with the client to confirm avalibility.

please can you advise how a guest can complete without the need to select a payment option please.

or another alternative.

thank you


rhumphrey

February 1, 2018 at 7:42 pm

also we dont actually require our guests to pay at this stage either as normally our events can be upto 2 years in the future,
thanks


rhumphrey

February 1, 2018 at 8:47 pm

just an update, so after select the event tickets and then onto the next screen where people input there names and other details, once they click the next button i need a screen to come up with something like attached, basically saying thanks for the reservation, here a number and we will contact you shortly to confirm your reservation, etc etc etc

thanks

Ryan


rhumphrey

February 1, 2018 at 8:47 pm

https://ibb.co/eP8CER


rhumphrey

February 1, 2018 at 8:48 pm


Tony

  • Support Staff

February 5, 2018 at 3:06 am

Hi there,

The only way for EE to not require you to select a payment method is if the ticket is free or the Default Registration Status for the event is ‘Not Approved’.

I suggest using the ‘Not Approved’ status on the event, when the user registers onto the event, after they enter details they will see a message like this – http://take.ms/2wwSc

You can edit that message to display whatever you prefer and then the admin can manually approve the registration after confirming with the user.

Note that the only registrations that apply to the ‘Sold’ values on an event are ‘Approved’ registrations, so the registrations will not take up a space on the event until the admin manually sets the registration status to Approved.

Will that work for you?


rhumphrey

February 5, 2018 at 10:20 am

Hi

this is just what i need, thank you. If you can point me in the right direction for being able to edit that text, would be amazing.

Thanks


Tony

  • Support Staff

February 5, 2018 at 2:25 pm

Theres a filter for that specific message, are you familiar with using hooks?

This filter FHEE__EE_SPCO_Reg_Step_Payment_Options___events_requiring_pre_approval__events_requiring_pre_approval_msg can be used to change the ‘The following events do not require payment at this time…’ text.

This string: 'Important Notice: Events Requiring Pre-Approval' will need to be ‘translated’ to allow you to change it, I’d recommend using the function shown here:

https://eventespresso.com/wiki/how-to-change-wording-with-poedit/#custom-function


rhumphrey

February 5, 2018 at 9:45 pm

Hi, I’m not familiar with using hooks, I understand what they are and what they do but not how to code or change them. I have looked at the link you sent me and are you saying that I need to edit the MO file associated with the site and then resave it back to its current location if you can give me some more information that would be much appreciated.

regards

Ryan


Tony

  • Support Staff

February 6, 2018 at 3:49 am

I have looked at the link you sent me and are you saying that I need to edit the MO file associated with the site and then resave it back to its current location…

No, you don’t edit MO files, you edit the PO file and then generate a MO file from that. PO files are the human readable versions that you edit and then create a MO file (machine code) for your site to use.

However, you don’t need to do that for a single text string, I linked to a custom function you can use for specific strings.

Ok, the first step you need to take is to create a custom function plugin to hold your custom functions, you can follow the steps here:

http://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

Then you need to add this function to change the text of the not approved message:

https://gist.github.com/Pebblo/bb6fd939e5c9d9814f067813c9bbb27b

Then in that same plugin you can add the custom function I linked to above to translate the text for you:

https://gist.github.com/Pebblo/8ca7e0ada54d6b615eff8b76ded48461

So you end up with one plugin, with both those functions in, be sure to replace the text in those functions with that you want to display and that should be good to go.


rhumphrey

February 11, 2018 at 11:30 pm

HI tony

as always a legend, thank you so much, but there is just couple more questions please, linked to this same issue.

1. The text is only changeable at this stage on the Payment options screen and I need to change it on the last screen, which is the congratulations page.
2. the link for the confirmation button, when I click it returns me back to the homepage of the website and does not open or take me anywhere else.
3. On both the payment screen and the congratulations screen, I only see the event name listed. Where can I change this to include, Event name, Ticket Type and amount and value of the purchase?

hope that makes sense.

Thanks very much for your help


rhumphrey

February 11, 2018 at 11:35 pm

also where can i change the following text on the congratulations screen please.


rhumphrey

February 11, 2018 at 11:35 pm

Capture


Tony

  • Support Staff

February 14, 2018 at 5:37 am

1. The text is only changeable at this stage on the Payment options screen and I need to change it on the last screen, which is the congratulations page.

Which text are you referring to here? Can you add a screenshot?

http://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

It sounds like you mean the payment method description which is editable through the payment method itself (Event Espresso -> Payment methods -> {Payment method}

But I’m not 100% sure.

2. the link for the confirmation button, when I click it returns me back to the homepage of the website and does not open or take me anywhere else.

Can you link me to a test event I can use to view this please?

3. On both the payment screen and the congratulations screen, I only see the event name listed. Where can I change this to include, Event name, Ticket Type and amount and value of the purchase?

Which payment screen?

Most of the details you are referring to should already be displayed on the thank-you page already. If I can run a test registration I’ll take a look then.

also where can i change the following text on the congratulations screen please.

That text is wrapped in a filter, so something like this:

https://gist.github.com/joshfeck/9e50f1757bf0533c95917a69e758af4b
or
https://gist.github.com/Pebblo/f4a152a8015ee1d962cd894d725349b9

The support post ‘Event reservation’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Tony 9 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!
[i]
[i]