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Event Reservation Notification Details are random order to Recipient & Event Adm

Posted: June 19, 2021 at 10:50 am


michael@glcm.org

June 19, 2021 at 10:50 am

We recently deleted a BUNCH (like 4,000) records (one at a time, starting first with the payment, then the registration record, and then deleting them from trash.

Prior to the deletion, event details in notification emails came out in a predictable order, Name, Address, City, State, Zip, Phone and two custom questions. After the deletion, we’re seeing no specific order on any two consecutive emails – all the detail is there, it’s just not in a discernable order. I can’t find any “switches” that might have been thrown and I can’t see anything in the message templates that would give away why the order changed.

Totally stumped – has anyone else seen anything like this?


Tony

  • Support Staff

    •

June 21, 2021 at 5:06 am

Hi there,

I’ve not heard of this before.

Can you forward an example of this to support[at]eventespresso.com so I can take a look please?

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Updated by  Tony 2 years, 10 months ago ago

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