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Event reminder not sending

Posted: October 26, 2023 at 11:13 am

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October 26, 2023 at 11:13 am

I set up a custom message and it is on for registrants. The custom message is chosen in this event, as the reminder email. But not message was sent out? Thank you!


  • Support Staff

October 26, 2023 at 6:53 pm

Do you see any error on your EE dashboard?

Go to your EE -> Messages -> view the email that was sent and error if any.



October 29, 2023 at 8:41 pm

No errors. The messages are not even qued to send.


  • Support Staff

October 30, 2023 at 3:31 am

Can you send your log-in details so that we can check the issue for you?

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