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KIROS
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October 26, 2023 at 11:13 am
I set up a custom message and it is on for registrants. The custom message is chosen in this event, as the reminder email. But not message was sent out? Thank you!
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Rio
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October 26, 2023 at 6:53 pm
Do you see any error on your EE dashboard?
Go to your EE -> Messages -> view the email that was sent and error if any.
https://monosnap.com/file/VJk8Bpwmtl5sAzsKCLIuNf4cjDoNCJ
thanks
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KIROS
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October 29, 2023 at 8:41 pm
No errors. The messages are not even qued to send.
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Sam
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October 30, 2023 at 3:31 am
Can you send your log-in details so that we can check the issue for you?
https://eventespresso.com/send-login-details/
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