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Event Registrations Automatically Duplicating

Posted: December 10, 2012 at 11:33 am


Juan Baquero

December 10, 2012 at 11:33 am

Whenever someone tries to register for an event, it automatically duplicates their registration. So for our paid events, it tries to charge them double. For our free events, it just automatically registers them twice.

I read in a previous forum that this could be a problem with Simple Facebook Connect plugin. Which makes sense, because we didn’t have this issue until we recently installed this plugin.

The forum did not mention what to do as a fix. Any suggestions? I don’t want to deactivate the Facebook plugin because it is integrated into our homepage design.

We have several registrants on hold. Any help is greatly appreciated!
Thank you!
Nicole


Josh

  • Support Staff

December 10, 2012 at 12:59 pm

Hi Nicole,

Here is one suggestion:

You can add some code to your theme’s functions.php file to unhook SFC from the event page. Note in the example code that follows, the page ID is 4. You’ll need to swap that out and place the page ID of the main registration page there. This is the page with the [ESPRESSO_EVENTS] shortcode.

/**
 * Disable SFC for event registration pages
 */ 
function remove_sfc_from_eepages() {
    if (is_page('4')){
        remove_action('wp_head','sfc_base_meta');
    }
}
add_action('wp_head', 'remove_sfc_from_eepages', 1);

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