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Event Registration & Pay closed prior to Event

Posted: August 17, 2017 at 3:06 pm


WBN

August 17, 2017 at 3:06 pm

Event registration and pay are closed the day event is scheduled for.. We have trouble shooted and even tried to adjust the event registration to close the following day but still “expires” and closes registration the day of the event or class.
Screenshot here – https://www.dropbox.com/s/g1144nwt5vlmsve/Screen_Shot_2017-08-15_at_9.40.53_PM.png?dl=0


Josh

  • Support Staff

August 17, 2017 at 6:35 pm

Hi there,

It’s not clear what your question is, and the screenshot doesn’t show full dates. Are you looking to allow event registration after the event has taken place?


WBN

August 18, 2017 at 2:33 pm

No, We want to allow Event registration to happen until the beginning of the event happens or until the event ends. It has been closing the day prior to the event no matter what we set the registration parameters too.


Josh

  • Support Staff

August 18, 2017 at 2:41 pm

This may be the result of another plugin switching the site’s timezone to an earlier timezone. Can you check to see if there any other plugins activated on the site that use the date_default_timezone_set() function?


WBN

August 21, 2017 at 7:21 am

I will check and see, Thank you I will let you know if that is the problem.

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