Support

Home Forums Event Espresso Premium Event Registration page not displaying

Event Registration page not displaying

Posted: January 30, 2013 at 3:17 pm


Mike Compton

January 30, 2013 at 3:17 pm

I recently installed my payed version of event espresso 3.1.29.1.P with all plugins. I get the main registration page but when I hit submit I get a blank registration page. I think that it should be a confirmation page? I tried turning off all plugins and disabling the permission plugin for espresso. Any other ideas?

http://www.touchdownclubofathens.com/event-registration/


Jonathan Wilson

January 30, 2013 at 3:30 pm

Hello Mike,

You may have outdated template files in the wp-content/uploads/espresso/templates directory. You can test this by clicking the “Rename Templates Directory” button in Event Espresso > Template Settings. This can be undone via FTP is there is a problem.

You can start with fresh templates from the newer version. If you have made modifications to the earlier version’s templates, you can copy the modifications into the newer version’s templates. When you’re finished, you can copy the modified files into /wp-content/uploads/espresso/templates.

If you haven’t made any customizations, and you’re simply trying to update to the new version of Event Espresso, you can remove the templates from /wp-content/uploads/espresso/templates using FTP or your host’s control panel file manager.
Please see this article in the documentation for more info:

https://eventespresso.com/wiki/put-custom-templates/

The support post ‘Event Registration page not displaying’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso