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Event Registration Error (3)

Posted: August 8, 2017 at 1:20 pm

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Erica Lange

August 8, 2017 at 1:20 pm

We have a user that has their cookies enabled, but they are still receiving this error and he has selected one attendee in the drop down box for this event.

Event: http://www.azbuilders.org/events/ldf-alumni-event-6/

Error: Nothing in your event queue. It appears that your browser if not currently set to accept cookies.


Josh

  • Support Staff

August 8, 2017 at 1:31 pm

Hi there,

I checked your site and I’m seeing the same error message. It appears that your site is getting its content served from a Varnish cache. The Event Espresso checkout pages need to be served dynamically and will not work as expected if served by proxy or from a cache.

To fix, you or your host can set no cache rules for the Event Espresso checkout pages by following this guide:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/


Erica Lange

August 8, 2017 at 3:10 pm

Hi Josh,

We have installed WP Fastest Cache have excluded all of event registration and transaction pages.
Our header response code shows the following:
cache-control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
pragma: no-cache


Josh

  • Support Staff

August 8, 2017 at 3:19 pm

Hi Erica,

The header response code you list involves browser side caching. The issue on your site involves maintaining session state which can be affected by server side caching. Here’s a screenshot that outlines the relevant http headers:

https://www.evernote.com/l/AARbO0uamhNFOJ-SBe9OXEBxFzho6YJIsYo

If you’re certain that the varnish caching (which isn’t likely controlled by your caching plugin) isn’t causing any issues, then it may be a plugin conflict. Generally whenever we see Varnish caching involved you’ll also see the Nothing in your event queue error, because the session isn’t maintaining state.

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