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Event Registration Does Not Work

Posted: October 12, 2015 at 1:33 pm


Ryan

October 12, 2015 at 1:33 pm

The event registration works when I am signed into my wordpress account, however when I log out and just try to register as a normal user it will not let me register for the event. What is the problem? Can show links and screen shots if need be.


Josh

  • Support Staff

    •

October 12, 2015 at 2:26 pm

Hi Ryan,

99% of the time, when you can register while logged in, and cannot while logged out, the problem is caching. If your site is hosted on WPEngine, you will need to contact WPEngine support and ask them to disable caching for the pages that handle Event Espresso’s registration and checkout. Here’s a link to some more information about exactly what to ask for when you contact them:

https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/

If you’re not hosted on WPEngine, the same basic information applies as well.

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Status: closed

Updated by  Josh 8 years, 6 months ago ago

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