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Event Registration CSV not pulling all registrations

Posted: September 5, 2023 at 12:01 pm


njdmava

September 5, 2023 at 12:01 pm

I am using the new button for pulling the event registration report in CSV. It is pulling the 50 row default, then only an additional 15 rows. I have an event that presently has 81 registratnts and it is only pulling 65. I have tried multiple browsers. Not sure what is going on here.


Rio

  • Support Staff

September 5, 2023 at 7:46 pm

Does this happen in specific event? or it also happen on your other events?

kindly, send us information about your site.
https://monosnap.com/file/FdiUERgVV8Y8m864c7U9aBkZrXMlAV

Thanks.


njdmava

September 6, 2023 at 7:42 am

All events, I have found an annoying workaround. I can filter by month and it pulls that ok, then get the previous month. This leads me to believe it is something the coding with dates…


Rio

  • Support Staff

September 6, 2023 at 9:49 pm

Did try it on my end, I was able to pull all 91 registration I have. Can you do the following?

We need to try to replicate the issue. Can you

kindly, send us information about your site.
https://monosnap.com/file/FdiUERgVV8Y8m864c7U9aBkZrXMlAV

Also, please fill this form.
https://eventespresso.com/send-login-details/

thanks.

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