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Amy Swift
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December 3, 2012 at 12:26 pm
Please advise. This is urgent… Event is tomorrow!!!!
I don’t even know where to begin with this one….
- When people click to check out with paypal, it shows 2 tickets when in paypal checkout page.
- We have several Completed registrations for free, without the use of a coupon code or member price. how???
- There are payments processed in paypal that don’t show up in ee backend and vice-versa
- There is a payment that displayed as unpaid in ee but shows as paid in paypal.
Event in question: http://www.smartypeople.com/events/?ee=30
I can send admin log in if needed.
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Josh
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December 3, 2012 at 12:35 pm
Hi there,
I’ll follow up while each of your questions below:
When people click to check out with paypal, it shows 2 tickets when in paypal checkout page.
I did a test register and did not have this happen. Can you post a screenshot of this?
We have several Completed registrations for free, without the use of a coupon code or member price. how???
Are any of the events set to have a default payment status of Completed, or have an event price set to 0.00? If you have the members add-on active, it’s important to set a price for non-members and members.
There are payments processed in paypal that don’t show up in ee backend and vice-versa
There is a payment that displayed as unpaid in ee but shows as paid in paypal.
Please see this post:
https://eventespresso.com/topic/problems-with-incomplete-payments-download/
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