Support

October 27, 2014 at 9:47 pm

Hi Susan,

Go to WP-admin –> Event Espresso –> Messages. Then find the Refunds message type and click on Event Admin.

You’ll see that the TO field is empty. Add a shortcode there such as the one for Event author and save changes.

Here is an example:

http://cl.ly/image/1A1a2j1w1I25

Now, when refunds are created, both the attendee and the event admin will receive the notification.

Event Espresso currently sends the event name and the ticket name to PayPal when a payment is received. The field has a character limit so we have not looked into sending any additional information.

—
Lorenzo