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Event qty dropdown not displaying correctly on ipad

Posted: March 23, 2015 at 12:24 pm

Viewing 4 reply threads


kcray

March 23, 2015 at 12:24 pm

Hi Guys, Couple of problems:

My event registration is set up to allow 2 to register. While this works on a Chrome, on the desktop, it is not displaying the 2nd qty in a dropdown on an ipad running safari.

I have checked it on my newer ipad mini and it displays correctly.

Are there any known problems with drop downs and safari?

Thanks


kcray

March 23, 2015 at 12:26 pm

Only 1 problem.

Customer says he sees the popup balloon on ipad, but it only shows 1 option.
No 2 ticket option available.


Lorenzo Orlando Caum

  • Support Staff

March 23, 2015 at 2:36 pm

Hi,

Customer says he sees the popup balloon on ipad, but it only shows 1 option.
No 2 ticket option available.

I’m not sure that I understand the issue. Is a think to an event available so I can open it up on an iPad?

Thanks


Lorenzo


kcray

March 24, 2015 at 7:19 am

Hi Lorenzo,
I think it may be a problem with older ipads, as I was able to view the page ok on my ipad mini v2. He I believe had an ipad mini v1.

I have since increased the number that can be registered to 4.

http://kellycoevents.com/events/snowbirds-spectacular-ii/

Go ahead and attempt to register, it is an active event but I can remove any test records that you create.

Thanks


Lorenzo Orlando Caum

  • Support Staff

March 24, 2015 at 8:02 am

Hi, it appears to be okay on the an iPad (model before the Air):

http://cl.ly/image/26373W0Z1B2l


Lorenzo

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