Support

Home Forums Event Espresso Premium Event Prices Always Free

Event Prices Always Free

Posted: January 10, 2013 at 10:42 am


Raffi Hovagimian

January 10, 2013 at 10:42 am

I’ve setup a number of events and regardless of the price I put for the event, the price is always listed as $0.00 per participant and free. I have deactivated all additional plugins and even re-installed the event espresso plugin. I am on version 3.1.29.1.P and WordPress 3.5. Please help.


Josh

  • Support Staff

January 10, 2013 at 10:44 am

Hi Raffi,

Which add-ons are installed (please include the version numbers) ?

Can you post a link to the registration page so we can investigate further?


Raffi Hovagimian

January 10, 2013 at 10:50 am

http://www.ayf.org.php5-22.dfw1-2.websitetestlink.com/members/applications/event-registration/?ee=6
Login: test_senior
Password: test

Event Espresso Version 3.1.29.1.P
Event Espresso – Members Addon Version 1.9.6
Event Espresso – Permissions Version 1.5.3
Event Espresso – Recurring Events Version 1.1.7
Event Espresso – Social Media Version 1.1.4
Event Espresso – Ticketing Version 2.0.9


Josh

  • Support Staff

January 10, 2013 at 11:19 am

Hi Raffi,

With the Members add-on, it needs to have a price set for both non-members and members. The members prices are set in the right column. Can you verify that there are prices set for members?


Josh

  • Support Staff

January 10, 2013 at 11:22 am

You can also check for older templates from a previous version of Event Espresso in the /wp-content/uploads/espresso/templates directory. If there are any templates in that location, they need to be removed or updated to be in sync with the current version.


Raffi Hovagimian

January 10, 2013 at 11:25 am

Yes both the members & regular price are set. I even deactivated the Members add-on and I was still getting the same issue.


Josh

  • Support Staff

January 10, 2013 at 11:43 am

Then I’d recommend looking for templates in /wp-content/uploads/espresso/templates. Those need to be kept up to date if there are any in that location.


Raffi Hovagimian

January 10, 2013 at 12:20 pm

It was my custom code that was causing it. Thanks.

The support post ‘Event Prices Always Free’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso