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Event Payment Details: Failed Notification

Posted: June 25, 2015 at 10:30 am


A

June 25, 2015 at 10:30 am

Hi,
I completed a test payment on my website last week. EE sent a notification that the payment and registration were complete. The payment went through fine on Paypal. I then refunded the payment through Paypal. 4 days later I get an “Event Payment Details: Your payment failed” email from EE. What would be causing this and how can I prevent it from re-occuring?


A

June 25, 2015 at 10:31 am

I’m using EE 4.6.30p and Paypal Standard.


Lorenzo Orlando Caum

  • Support Staff

June 25, 2015 at 11:56 am

Hello, this was corrected in a recent version of Event Espresso 4:

https://eventespresso.com/wiki/ee4-changelog/

Could you please backup your site and update to the current release?


Lorenzo

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