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Event page showing a second copy of event description following upgrade

Posted: March 15, 2024 at 7:38 pm


pawmedia

March 15, 2024 at 7:38 pm

After upgrading to 5.0.18p, every event page is now showing a second copy of the event description at the bottom of the page. Is anyone else seeing this?


Rio

  • Support Staff

March 15, 2024 at 9:48 pm

Can you run some test and lets see if there’s a plugin conflict?

You can use https://wordpress.org/plugins/health-check/ or any similar plugin.

You can do the above using Troubleshooting mode:

Tools -> Site Health -> Troubleshooting -> Enabled Troubleshooting mode.

That will disable all plugins and switch to a default theme and then allow you to enable specific plugins troubleshooting mode. Once disabled you will revert back to the current state.

If you can’t find any plugin conflict, please fill this form.
https://eventespresso.com/send-login-details/

thanks


dee4dogs

March 15, 2024 at 10:09 pm

We had the same thing. Except it was showing 5x.
Downgraded to 5.0.17 and it went back to normal.

Error messages are posted in the other thread that I made yesterday.


pawmedia

March 15, 2024 at 10:17 pm

I’ve never had to downgrade the plugin before. How did you go about doing that? Anything issues to look out for? Thanks in advance.


Rio

  • Support Staff

March 15, 2024 at 10:28 pm

This reply has been marked as private.


pawmedia

March 15, 2024 at 10:48 pm

Thanks. Back to normal now. We noticed a lot of issues in this update. Two tone fonts in the registration listing columns? I would highly recommend avoiding this build.


Rio

  • Support Staff

March 16, 2024 at 12:13 am

No worries, thanks for letting us know.

have a wonderful day.

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