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Event Page is Blank

Posted: July 22, 2012 at 10:44 am

Viewing 10 reply threads


cbesett

July 22, 2012 at 10:44 am

I’m sure this is something simple that is missing but what is the most likely culprit if i can’t see the event on a page?


Seth Shoultes

  • Support Staff

July 22, 2012 at 11:08 am

Can you post a link to the page?


cbesett

July 22, 2012 at 11:28 am

http://www.nycda.com/event-registration/?ee=2


Josh

  • Support Staff

July 23, 2012 at 6:53 am

What is the shortcode on that page? You might try setting wp-debug to true in the wp-config.php file to spot any PHP errors.


Josh

  • Support Staff

July 23, 2012 at 7:46 am

Also, check for the presence of older template files from a previous version is /wp-content/uploads/espresso/templates. If there are older template files in this directory, these will override the templates included with the new version.

A quick way to fix this is by renaming /wp-content/uploads/espresso/templates to something like /wp-content/uploads/espresso/templates-old


cbesett

July 23, 2012 at 10:18 am

ok this is weird — WP shows there is 1 update needed but the update page says all is up to date. By deactivating EE i see that it is that that needs the update. Could this weirdness have to do with it?

maybe delete the plugin and reinstall it?


Josh

  • Support Staff

July 23, 2012 at 10:50 am

That might help if the update did not complete, but I would check the /wp-content/uploads/espresso/templates directory first.


Josh

  • Support Staff

July 23, 2012 at 10:52 am

Also, make sure that this page has the [ESPRESSO_EVENTS] shortcode on it.


cbesett

July 23, 2012 at 2:40 pm

  1. yes that short code is on the page
  2. Nothing in that templates directory
  3. Deleted and reinstalled plugin

still not showing.


Josh

  • Support Staff

July 23, 2012 at 3:00 pm

Have you tried turning on debugging in wp-config.php? Was the event page working at one point before, and if so, what on the site was changed?


cbesett

July 25, 2012 at 10:06 am

Decided to redo the theme on Headway and now works fine.

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