|
ESS
|
March 17, 2024 at 7:18 am
Have an issue on all event pages where the main body page content displays fine but is then being repeatedly show multiple times below the ticket selector and before the footer.
here is an example: https://www.incommandri.com/events/6-pack-operator-of-uninspected-passenger-vessels-oupv-u-s-coast-guard-domestic-2024/
This is new and just noticed a day or so ago. No major changes or new plugins. tried deactivating plugins and reactivating, but no effect. Not sure when EE was last updated, if this was the cause.
|
|
Rio
|
March 17, 2024 at 6:25 pm
We have report that for some EE user they experience this anomalies, Can you downgrade your EE plugin?
You can downgrade it by going to your WP Dashboard -> plugin, then deactivate and delete the plugin. Then upload the older version.
You can use this link to download it.
thanks
|
|
ESS
|
March 17, 2024 at 6:47 pm
Will I lose all my current events by deleting the current version of that plugin and replacing it?
|
|
Rio
|
March 18, 2024 at 1:05 am
Nope, Everything will still be there. Deleting the plugin wont delete the settings and setups for your store, so when you upgrade or downgrade it, it will use the settings and database that is existed.
thanks.
|
|
ESS
|
March 18, 2024 at 5:37 am
Thanks. That seems to have resolved the issue for now. Is there a fix in the works for future updates?
|
|
Tony
|
March 18, 2024 at 7:21 am
Hi there,
Would it be possible to clone your site to my machine locally so I can investigate this further?
It looks like this is from additional code we added to prevent issue issues from the weird and wonderful things themes/plugins do with WP_Query, ironically its now causing issues itself.
But I’d like to confirm and I can’t reproduce this on my test sites so I’d like to clone the site, update to 5.0.18 on that clone and troubleshoot, the site will then be destroyed.
If that’s ok, please send me temp login details for this site using this form:
https://eventespresso.com/send-login-details/
I’ll install Updraft, create a backup using that and install locally.
If you are not comfortable with this that’s absolutely fine.
|
|
ESS
|
March 18, 2024 at 11:00 am
sure
|
|
Tony
|
March 19, 2024 at 8:30 am
Thank you, your site helped narrow this down.
I have reproduced and opened a ticket for our developers to fix this.
|
|
ESS
|
March 21, 2024 at 6:43 am
great
|
|
Tony
|
March 21, 2024 at 8:45 am
Hi there,
Version 5.0.19.p should fix this for you.
If you don’t see the update available on your site go to Event Espresso -> General Settings, make no changes and just hit save.
The update should then show in Dashboard -> Plugins.
|
