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Event Overview Glitch — Need Help

Posted: November 17, 2012 at 4:23 pm


November 17, 2012 at 4:23 pm

Event Espresso Version 3.1.15P

I’m needing to add new events. When I click on the Event overview link in the left navigation, my Event Overview page is not listing all my events as it usually does. At the top of the Event Overview page it shows that I have 15 events and 965 attendees. Everything was listed on that page and then it disappeared.

If I click on the All Events link (at the top), I get a flash of the events and then nothing. If I click on the All Attendees link, I get a slower flash of all the attendees, then nothing. Actually, more accurately said, the list of events, or attendees, disappears and the words “No Records Found!” is displayed.

Help please.


November 17, 2012 at 4:28 pm

This appears to be a Google Chrome problem. Everything looks fine in IE.


November 19, 2012 at 1:51 am

Event Espresso Version 3.1.15P

Please update your Event Espresso. If you do so you will get new features, improved functionality, and bug fixes.

My first thought on this is that you have something typed into your Live Search Filter box, which obviously wont be cached on a different browser.


November 20, 2012 at 10:49 am

How to update my version (3.1.15P) of Event Espresso . . . I’m looking at the EE documentation/guide on this (at link below) and I’m concerned.

The instructions say to deactivate and delete old version — Is it true that the only way to update EE is by deactivating and deleting it!? This sounds like I’ll lose all my settings: page settings, email settings, optional/adv settings, contact info, time & date, etc.


November 20, 2012 at 1:29 pm


First of all I would advise to deactivate and then via FTP to rename the folder (add OLD to the beginning or end), that way if something happens you can revert it.

I would also back up your database as a precautionary measure.

The settings are all saved in the database so will not be lost, but again back up the database to be doubly sure.

Once you are satisfied the new version is working you can safely delete the old plugin (old, unused plugins and themes should always be removed to avoid potential security holes).


November 20, 2012 at 2:32 pm

In your ‘how to’ update EE documentation you recommended the plug-in: wp-db-backup (author: filosofo). Moments ago I started to download this plugin to backup my wp-database and I got the warning that it has not been tested with the current version of WordPress.

Do you have another plug-in you recommend to do this backup?


November 20, 2012 at 11:20 pm

For just a database backup you can use the WordPress export tool or a tool like or Backup Buddy (but that one is a premium full service backup plugin).


November 21, 2012 at 9:14 am

FYI: The link shows that Lester Chan, author of wp-dbmanager, doesn’t support his plugin any more due to a full-time job. His support forum has had no activity for over one year.

I will look into the WordPress export tool and the Backup Buddy.



  • Support Staff

November 21, 2012 at 9:22 am

Hi there,

I just wanted to clarify that while the built in WP export tool does a nifty job of exporting the posts and pages, it doesn’t back up all the tables that Event Espresso uses. So another third party plugin is needed.


November 21, 2012 at 9:31 am

Thanks, Josh.
Which third party plugin would you suggest?

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