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Event Names not being passed to PayPal

Posted: February 11, 2015 at 8:10 pm

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Anne Eglash

February 11, 2015 at 8:10 pm

Hello:
We are offering both PayPal and Stripe payment options for our events.
In the Stripe reports, the name of the event is identified in each transaction. In PayPal this is not happening. In the PayPal reports, the “Item Title” is listed as “Shopping Cart”. This makes it difficult to track our income sources. Could you tell me how to fix this?
Thanks.
EE: 3.1.36.6P
WP: 4.1


Anne Eglash

February 12, 2015 at 12:03 am

My Bad.
In PayPal reports, in History -> Download History make sure “Include Shopping Cart details” is checked. For a picture of how to find this setting, see https://support.wildapricot.com/KB/a98/paypal-reports-show-shopping-cart-instead-full-item.asp
Sorry about that!
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Updated by Anne Eglash 9 years, 10 months ago ago

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