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Event missing

Posted: February 5, 2024 at 8:12 am

Viewing 5 reply threads


remery

February 5, 2024 at 8:12 am

An event is not showing up in the Events tab today, but it was showing when I used it yesterday. The registrations from that event do show up in Registrations tab. I have checked all the filters but no luck.


remery

February 5, 2024 at 9:19 am

An event is not showing up in the Events tab today, but it was showing when I used it yesterday. The registrations from that event do show up in Registrations tab. I have checked all the filters but no luck.


Tony

  • Support Staff

February 5, 2024 at 10:21 am

Hi there,

So it is just missing form the today filter but shows up outside of that filter?

What dates and times are set on the events datetime?


remery

February 5, 2024 at 1:39 pm

In the Event Espresso Events Overview tab my other three events show up but one does not show up. But the past registrations for that event are in the EE Registrations window. Someone was able to register for one of the other events that is still showing, but I just had someone tell me that they could not register for the event that is not showing up because the ticket selector window is not there. I can see that ticket selector on my end but the registration cannot.


remery

February 5, 2024 at 2:47 pm

I just submitted a support token ticket.


remery

February 5, 2024 at 2:48 pm

Also, I cannot access the event so I cannot check the event times and dates.


Tony

  • Support Staff

February 5, 2024 at 3:57 pm

Hi there,

I have replied to your support token request for this via email, please follow up there.

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