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Event listing not updating

Posted: June 1, 2020 at 7:29 pm


Sarah Schoeller

June 1, 2020 at 7:29 pm

I’m having difficulty getting the event listings to update with new text. It says post updated but the text does not change.


Tony

  • Support Staff

June 2, 2020 at 4:46 am

Hi there,

Usually, this would be a caching issue, can you link me to the event list you are looking at, please?

Also, may I ask what you changed so I can compare with the event list output?


Sarah Schoeller

June 4, 2020 at 4:11 am

Hi Tony
It’s occurring on all events (they’re password protected) and even if we try changing the status to cancelled, the update fails (yet says ‘Post Updated’).
Can I send you a login?

Sarah


Sarah Schoeller

June 4, 2020 at 4:26 am

This reply has been marked as private.


Tony

  • Support Staff

June 5, 2020 at 7:28 am

Hi Sarah,

So it’s not just updating the status, but any updates.

I didn’t want to change any of your events so I created a quick test event and set the title to my name, added some content and set it to be privately published.

After publishing the event I can’t edit any of the settings on that event, changing the content and/or updating the post status all fail.

Have you recently added any new plugins to the site around the time this was noticed? This looks like a plugin conflict of some sort.


Sarah Schoeller

June 5, 2020 at 10:42 pm

Hi Tony. I’ve checked with our developer and we’ve not installed any new plugins recently.


Sarah Schoeller

June 6, 2020 at 3:50 pm

Hi Tony. Any luck with this?


Tony

  • Support Staff

June 9, 2020 at 6:46 am

Hi Sarah,

I spent some time trying to reproduce this on a couple of test sites installing some of the plugins you have active on your site but couldn’t reproduce the same problem.

I logged back into your site to run some tests on the event I created and it looks like the updates are now saving, did you find the cause?


Sarah Schoeller

June 16, 2020 at 12:38 am

Hi Tony. No luck. Although the event is showing strange code at the front end. Any ideas where this could becoming from?

UPCOMINGTHE VILLAGE MARKETS 5 JULY 2020″ CLASS=”POST-DATE-DEFAULT” REL=”BOOKMARK”>04/06/2020 12:48 PM
UPCOMINGTHE VILLAGE MARKETS 5 JULY 2020″ CLASS=”POST-DATE-SMALL” REL=”BOOKMARK”>04/06/2020
COMMENTS OFF


Tony

  • Support Staff

June 18, 2020 at 3:39 am

Have you recently changed themes? Or updated the theme?

The above happens when the theme is using the_title()/get_the_title() in place of the_title_attribute().

Event Espresso injects a ‘banner’ into the title (which is what the ‘UPCOMING’ is at the beginning of the above) but if the theme incorrectly uses the above functions it gets injected into the wrong location.

You can prevent that within EE by going to Event Espresso -> Events -> Templates -> Single Event Pages.

Set ‘Display Status Banner’ to No and save.

That should remove the above, but what it’s doing is just telling EE not to inject the banner so you can no longer use that feature, the theme should be fixed to use the correct function.

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Updated by  Tony 3 months, 2 weeks ago ago

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