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event list page problem

Posted: November 30, 2015 at 3:51 am

Viewing 19 reply threads


suz

November 30, 2015 at 3:51 am

Hi:

I cannot get my event list page to show anything at all:

http://bloomingtalents.com/temp/

All I get is this message:
Our apologies, nothing was found
It seems we can’t find what you’re looking for. Perhaps searching can help.

I have tried creating new page etc, but this is all I get.

I desperately need a event page…. please help.

Thanks Suzanna


Tony

  • Support Staff

November 30, 2015 at 5:37 am

Hi Suzanna,

Have you created any events within Event Espresso?

Can you first try flushing your permalinks, go to Dashboard -> Settings -> Permalinks.

Make no changes and just click to save the settings.

Then can you create a single test event (call it ‘Test’) and publish it. Then at the top under the event title you’ll see a ‘View Event’ button. Click that and post here the full URL that loads please.


suz

November 30, 2015 at 5:53 am

Thanks, but I already two events created, and i have tried flushing my permalinks.
what do I do? I cannot do coding…


Tony

  • Support Staff

November 30, 2015 at 6:06 am

Can you edit one of those 2 events, grab the permalink from here – http://take.ms/8nNGS

Then post that here please?


suz

November 30, 2015 at 6:21 am

not sure what you mean?


suz

November 30, 2015 at 6:22 am

http://bloomingtalents.com/?p=1108


Tony

  • Support Staff

November 30, 2015 at 6:29 am

Its ok, I managed to find a link to a single event on your site.

Can you create a new page, call it ‘Event List’.

Within that page add [ESPRESSO_EVENTS] and publish the page, like this – http://take.ms/1MFZv


suz

November 30, 2015 at 6:47 am

ok. so here is the page


suz

November 30, 2015 at 6:47 am

ok. so here is the page
http://bloomingtalents.com/event-list-temp/


suz

November 30, 2015 at 6:58 am

ah…new problem, when I press [return to event list]
http://bloomingtalents.com/event-list-temp/
display the error message again
Our apologies, nothing was found
It seems we can’t find what you’re looking for. Perhaps searching can help.
…..


Tony

  • Support Staff

November 30, 2015 at 10:56 am

Can I take a look at the admin please?

You /events/ slug has not changes to /event-list-temp/ which if you follow my instructions above and created a new page should not be happening, so I need to take a look and see how this is set up.

You can send temporary login details using this form:

https://eventespresso.com/send-login-details/


suz

December 1, 2015 at 7:49 am

hi have to managed to login to the admin page?


Lorenzo Orlando Caum

  • Support Staff

December 1, 2015 at 10:46 am

Hello,

Does this page now load as expected?

http://bloomingtalents.com/event-list/


Lorenzo


suz

December 1, 2015 at 7:44 pm

no sorry, it does not work
I have captured the pages ….
1) I can see the events list
2) I add to cart and see a popup screen. I press add to cart and
3) what pops next – error message

https://drive.google.com/folderview?id=0B5UqmeEPOCm_djhNU0E0ZGQ1TlE&usp=sharing


suz

December 1, 2015 at 9:09 pm

also, now the ticket selector is not showing on my single event pages. sigh…


Lorenzo Orlando Caum

  • Support Staff

December 2, 2015 at 8:52 am

Hi Suzanna,

I replied to your email as this sounds like it is a conflict with another plugin on your site.

Please try those steps and share feedback in the email.

Thanks


Lorenzo


suz

December 18, 2015 at 7:44 am

Hi Lorenzo:

I have tried and tried, for two weeks now, disabling plugins, and trying to get this to work, but to no avail!

Every time I press the [back to event list] button, I see this message:
Our apologies, nothing was found
It seems we can’t find what you’re looking for. Perhaps searching can help.

what should I do now?


Lorenzo Orlando Caum

  • Support Staff

December 18, 2015 at 9:47 am

Hi Suz,

I understand what is happening. The URLs are different. Please use this filter to change the URL.

It can be added to your child theme’s functions.php file or through a site specific plugin (https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/):

https://gist.github.com/joshfeck/e51ac13a3d9fd345ad40#file-change_event_list_url-php

Change this: http://yoursite.com/calendar

…to this: http://bloomingtalents.com/event-list/


Lorenzo


Josh

  • Support Staff

December 18, 2015 at 9:59 am

I can advise doing a quick check to see if there’s a theme conflict. Can you temporarily switch to another WordPress theme to see if the issues still happen while using another theme?


Josh

  • Support Staff

December 18, 2015 at 11:43 am

Update:

I checked a bit more into this and the trouble you’re seeing with the event list page is being caused by the “Simply Exclude” plugin. You can deactivate that plugin and you’ll find that the event list page will display as expected.

I suspect that the active WordPress theme is preventing the Ticket Selector from displaying on the single event page. Can you try switching to the Circumference Lite theme to see if that helps?

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