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Event links suddenly breaking

Posted: August 14, 2020 at 12:52 pm


rpicker

August 14, 2020 at 12:52 pm

I received a registration today at 8:30 am, my 138th registration for this event, with 32 remaining. Shortly after that I downloaded the CSV of registrations and did nothing else in Event Espresso. Now, all of my event links show the following message:

No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.

I have tried recreating the events and duplicating the events but that didn’t fix it. I tried saving the events as Drafts instead of Published (retaining the “Public” status), and now I can see the events but the public cannot. When I view the Draft events the URL shows “…&preview=true”, but this tag is stripped off when the public views the event and it displays the error message shown above. Any suggestions would be much appreciated since I need to fill those remaining seats and at this time nobody can register.


rpicker

August 14, 2020 at 12:54 pm

Fixed with the following suggestion:

https://eventespresso.com/topic/all-events-404-after-updating-to-wp-5-5/


Tony

  • Support Staff

August 18, 2020 at 11:16 am

Hi there,

I know you’ve resolved this but just thought I’d add some details on this.

The above can happen if the permalinks have been flushed at an unexpected time in the request when Event Espresso hasn’t added its rewrite rules yet. A one-off isn’t a cause for concern but if it happens regularly please do let us know and we can investigate further.

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