Support

Home Forums Event Espresso Premium Event is not showing

Event is not showing

Posted: October 16, 2015 at 12:18 pm


Comunidade Evangélica Internacional da Zona Sul

October 16, 2015 at 12:18 pm

O evento já estava configurado e registrando bem, com aproximadamente 600 inscritos, mas derrepente parou de funcionar e agora não está exibindo mais na lista de eventos.

register page
Link: http://ceizs.org/eusoupotencia

Following picture showing the problem
http://msdm.com.br/event-not-show.jpg


Comunidade Evangélica Internacional da Zona Sul

October 16, 2015 at 12:19 pm

The event was already set up and recording as well, with about 600 subscribers, but suddenly stopped working and now is not displaying more in the event list.

register page
Link: http://ceizs.org/eusoupotencia

Following picture showing the problem
http://msdm.com.br/event-not-show.jpg


Comunidade Evangélica Internacional da Zona Sul

October 16, 2015 at 12:34 pm

System Information

WordPress Version:
4.3.1
Versão do PHP:
5.5.0
Versão do MySQL:
5.5.43
Event Espresso Version:
4.8.13.p
WordPress Address (URL):
http://ceizs.org/eusoupotencia
Site address (URL):
http://ceizs.org/eusoupotencia


Lorenzo Orlando Caum

  • Support Staff

October 16, 2015 at 12:48 pm

Hello,

Is this the page for the event?

http://ceizs.org/eusoupotencia/evento/conferencia-2015/


Lorenzo


Comunidade Evangélica Internacional da Zona Sul

October 16, 2015 at 1:02 pm

Yes, but now with the absence of the event, only appears the button “detalhes” (details) and not the event name with the option to register.

It is also appearing the below error, allowing not create new events.
object from empty value in /home/ceizs/webapps/ROOT/eusoupotencia/wp-admin/includes/post.php on line 631


Comunidade Evangélica Internacional da Zona Sul

October 16, 2015 at 1:06 pm

Follow the link in the right input, as it was before the problem occurred

http://msdm.com.br/agilizesuaentrada.png


Comunidade Evangélica Internacional da Zona Sul

October 16, 2015 at 1:09 pm

Clicking the register button is redirected to this form

http://msdm.com.br/registro-evento-potencia.png


Lorenzo Orlando Caum

  • Support Staff

October 16, 2015 at 1:40 pm

Hello again, this is your default event listing page:

http://ceizs.org/eusoupotencia/evento/

The page above will show multiple events in a listing format.

That then leads to a single page such as this one:

http://ceizs.org/eusoupotencia/evento/conferencia-2015/

Are you using a shortcode to display the event information on the original page where you reported this issue?

http://ceizs.org/eusoupotencia

If so, please double-check that you have set the template settings for Events –> Templates –> Event Listing to display the ticket selector:

http://cl.ly/image/390504163k3Y


Lorenzo


Comunidade Evangélica Internacional da Zona Sul

October 16, 2015 at 1:48 pm

Thank you Lorenzo.

I found the problem!
The city of our hosting provider suffered a disaster (heavy rains, hail, strong winds) that damaged the infrastructure of the data center. Since yesterday was unstable, it affected the relationship with the database. I’m checking and now its ok.

Page of the event
http://ceizs.org/eusoupotencia/


Comunidade Evangélica Internacional da Zona Sul

October 16, 2015 at 1:50 pm

Thanks Lorenzo for fast service. That was very important. Good to know that there is a support that is always available to help us.

The support post ‘Event is not showing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Topic Tags

Tagged: 

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!