Support

Home Forums Event Espresso Premium Event is going to 'Page Not Found' even after Permalink save.

Event is going to 'Page Not Found' even after Permalink save.

Posted: February 11, 2016 at 9:39 pm


David Stemper

February 11, 2016 at 9:39 pm

I am at my wits end. I really don’t know what else could be the problem. Can anyone point me into the correct direction?


Tony

  • Support Staff

February 12, 2016 at 2:55 am

Hi David,

Do you have another plugin that handles events installed?
Or does your theme have any kind of ‘events’ section?

Either something is hooking into the request and taking over which post type to search, or the .htaccess file is not actually being updated (permissions issues?)


David Stemper

February 12, 2016 at 8:12 am

Permissions to the access were 644, but I changed them to 755 to see if that was the case. But alas. No. I do not have another event plugin installed but I do have a theme they has an events section that I am not using.

Is this the issue and would you know how I can work around it?


Lorenzo Orlando Caum

  • Support Staff

February 12, 2016 at 8:20 am

Hi David,

Event Espresso won’t be able to use any existing events functionality from your theme and vice versa.

If the /events/ slug is already in use, then you can have Event Espresso use a different slug such as upcoming-events, courses, classes, workshops, training, etc.

Go to Event Espresso –> Events –> Templates. Then update the slug and save changes.

Afterwards, go to Settings –> Permalinks and your permalinks will be refreshed and your event pages should work again.


Lorenzo


David Stemper

February 12, 2016 at 8:35 am

I will give it a shot, thanks for the possible solution. Will update..


David Stemper

February 12, 2016 at 8:37 am

That was the problem! ๐Ÿ™‚ Thanks guys.


Tony

  • Support Staff

February 12, 2016 at 8:43 am

I do not have another event plugin installed but I do have a theme they has an events section that I am not using.

Is this the issue and would you know how I can work around it?

You’ve already found the answer to this ๐Ÿ™‚ but just to add some further details as to what is happening.

When you go to /events/event_name/

Your basically telling WordPress to look for posts with whichever post type is set to use /events/ and then look for the post ‘event_name’ within those posts.

So what should happen is you go to /events/my-awesome-event/

WordPress say “Look for event post ‘my-awesome-event’ in the post type ‘espresso_events'”

As your theme is adding its own section that uses events whats happening is its actually saying “Look for event post ‘my-awesome-event’ in post type ‘your-themes-post-type'” which means it finds nothing.

Make sense?

Chancing the EE events slug from /events/ to anything else means it no long conflicts with the theme and everything works as expected.

Anyway, I’m glad this is now working for you. Any other problems just let us know.

The support post ‘Event is going to 'Page Not Found' even after Permalink save.’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso