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Event in triplicate

Posted: October 8, 2019 at 7:13 am


Omnishambles

October 8, 2019 at 7:13 am

Hi

We recently created an event which runs over four dates. There are 30 spaces on each date time and a total of 30 tickets available.

When the event outputs at the front end it looks different to the usual. The ticket selector isn’t showing and the event outputs three times with three add to basket buttons and three sets of dates. see screenshot https://www.dropbox.com/s/j1dt0ztscpuj6iw/eventerror.png?dl=0
We’ve tried deleting and recreating the event and we get the same result. We also experienced the same problem when creating a new and different event. It seems as though some bug has appeared.

Please can you advise?

Thanks

Jamie

Wordpress 5.2.3
EE 4.10.1.p


Josh

  • Support Staff

October 8, 2019 at 8:13 am

Hi Jamie,

I checked the event on your site and one issue there is you have the [ESPRESSO_EVENTS] shortcode within the event description. That’s probably why you’re seeing more information on the page than what you’d normally expect. If you go in to edit the event, then switch to text mode, you’ll be able to remove that shortcode from the event’s description.

I’ll also leave a second private reply with a link to another event that has a similar issue with its event description.


Josh

  • Support Staff

October 8, 2019 at 8:14 am

This reply has been marked as private.

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