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Event id was not provided or was not received error after clicking register

Posted: April 24, 2017 at 9:40 am


bradsdb

April 24, 2017 at 9:40 am

When I click register I get the following message:

The following errors have occurred:
An event id was not provided or was not received.
Please click the back button on your browser and try again.
We’re sorry but your request failed to pass a security check.
Please click the back button on your browser and try again.

I am running locally on WAMP.


Josh

  • Support Staff

April 24, 2017 at 10:11 am

Hi there,

You could try rebooting your router which has helped others when they’ve seen the same error:

https://eventespresso.com/topic/error-adding-registrations-in-admin-ee4/#post-231004


bradsdb

April 24, 2017 at 12:08 pm

It doesn’t look like it has anything to do with the router. I pushed a copy to a public host and am experiencing the same problem from other computers within different networks.

http://sdbgolfclassic.com/gc/


Josh

  • Support Staff

April 24, 2017 at 12:25 pm

May I ask are there any security plugins installed on those sites?


Josh

  • Support Staff

April 24, 2017 at 12:50 pm

Along with that, is there any customized code that’s in place that’s altering the Ticket Selector? Here’s a screenshot that shows the source of your page vs. another page that has a ticket selector. You’ll note that on your site the hidden inputs from the Ticket Selector form are missing.


bradsdb

April 24, 2017 at 4:06 pm

It was the custom code, thanks.

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