Support

Home Forums Event Espresso Premium Event Filter problems 31.1.P

Event Filter problems 31.1.P

Posted: April 9, 2013 at 2:32 pm

Viewing 6 reply threads


ndaniel

April 9, 2013 at 2:32 pm

Hello,

I just applied the 31.1.P patch and wanted to let you know the Event Overview event filtering has taken a step backward.  We have  a lot of events in our system, and before this patch the first collected list of events was omitted from the results.  This forced me to login to the admin account, open a separate browser tab, and select “edit event”.  I lived with this because, though painful, it was generally limited because I could still get “most” of the events through the overview screen.

After this patch, however, almost all of the events are EXcluded.

Just this morning, before the patch, I could view all of the remaining (51) active events in April for our “category 1”.  Now I can view only 27.

Here is the data:

select count(1), event_status from wp_events_detail where start_date between ‘2013-04-09’ and ‘2013-05-01’ and category_id=1 group by event_status

count(1)
 event_status

 51
 A

 1
 D

 1
 R

PLEASE fix the filtering in EE for customers with volume events like us.  This is cumbersome to the point that the owner wants to drop the system because this has become so inefficient to manage.

Thanks,

Bill


Josh

  • Support Staff

April 10, 2013 at 10:24 am

Hi Bill,

I’m sorry for the trouble. I’ll create a ticket so the developers are aware of your issue.


Seth Shoultes

  • Support Staff

April 10, 2013 at 10:44 am

Bill,

What version did you update from?


Seth Shoultes

  • Support Staff

April 10, 2013 at 11:13 am

Bill,

The only thing we changed in the filters was the problem with the other filters not staying selected when changing a filter and a problem with the last day of the month not getting calculated correctly. I’m not seeing any changes that could have affected the results that are returned.

Can you please send me an export of your current data? That will help me see what is going a lot easier.


Josh

  • Support Staff

April 10, 2013 at 11:52 am

Hi Bill,

Can you provide us with a step by step process on how we can replicate the issue you’re having?


ndaniel

April 11, 2013 at 4:27 pm

Hi Seth & Josh,

Thank you for the reply.  I will set up a login to my system for you.

I think you have my email address or is there another way to get the login to you?


Josh

  • Support Staff

April 12, 2013 at 8:35 am

Hi Bill,

You can send them via this form:

https://eventespresso.com/send-login-details/

Viewing 6 reply threads

The support post ‘Event Filter problems 31.1.P’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso