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michelle@complianceaid.pro
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May 24, 2023 at 7:37 am
We had set WP_Cron manually through cpanel to setup news feeds in the system. Currently only one event was active in Event Espresso and others were all inactive. But when we added wp cron job through cpanel, it triggered emails to some attendees who registered for the event that ended more than a month ago.
How did it happen? Why were these emails triggered from the system?
Recently we also performed an upgrade on the Event Espresso database. This is very embarrassing as the event is already over.
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Tony
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May 24, 2023 at 8:20 am
Hi there,
When we’ve seen this in the past it was because the emails were sitting in the queue waiting to generate from a previous issue with WP Cron or something happening during the generation of the emails.
Fixing WP Cron then triggered the job to generate and send the emails.
Do you know if these emails a ‘duplicate’ of previous emails sent? As in did the emails send for the event previously when the user registered and now they’ve received another copy?
Do you have a database backup from some point close to before you setup the cron job through cPanel? I can check to see if messages are waiting to generat within that if if you do.
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michelle@complianceaid.pro
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May 25, 2023 at 12:48 am
Hi Tony,
Please see your answers below after ***:
– Do you know if these emails a ‘duplicate’ of previous emails sent?
*** Yes it seems to be duplicate email. Because one of our attendees received Registration Approved email before on March 14th 2023 and yesterday they again received the same message. Our event ended on April 14th 2023.
– As in did the emails send for the event previously when the user registered and now they’ve received another copy?
*** Yes
– Do you have a database backup from some point close to before you setup the cron job through cPanel?
*** Yes I have how do I send to you?
NOTE: We have email logs plugin and I took a website backup before setting up the WP Cron job, there I didn’t see any emails being in queue.
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michelle@complianceaid.pro
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May 26, 2023 at 1:22 am
Hi Tony,
Awaiting your response.
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michelle@complianceaid.pro
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June 1, 2023 at 3:30 am
Hi Tony,
Any updates?
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