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Event Espresso – Stripe payment is not showing

Posted: May 15, 2024 at 7:42 am


cme4lifeweb

May 15, 2024 at 7:42 am

On the payment section Stripe payment option is not showing. Kindly help me.

Thanks in advance


cme4lifeweb

May 15, 2024 at 8:14 am

Is possible to have both Authorize.Net and Stripe as payment gateways working together on a website.


Tony

  • Support Staff

May 15, 2024 at 10:02 am

Hi there,

On the payment section Stripe payment option is not showing. Kindly help me.

Stripe is a separate payment method add-on which you don’t currently have installed on the site.

Go to your account page.

In the downloads section click on Stripe Payment Gateway v1.1.13.p to download the .zip file, save it.

Then on your site go to Dashboard -> Plugins -> Add new -> Upload plugin.

Select the .zip file you just downloaded, install it and then activate.

Stripe will now show in Event Espresso -> Payment methods.

Then connect your Stripe account, details here:

https://eventespresso.com/wiki/stripe-payment-gateway/

Is possible to have both Authorize.Net and Stripe as payment gateways working together on a website.

Yes, just activate both in the payment methods section I mentioned above.

Which Auth.net payment method are you wanting to use?


cme4lifeweb

May 16, 2024 at 12:59 am

Hi team,

Thanks for your response and confirm us that we can use both strip and Auth payment gateway. Further, just to inform you we are triying to activate the credit card option for both the gateway. But it seems it’s not allowed . Please confirm.

Actually, we are running our website from last several years and auth.net is activated. But from last 2 month customer getting some issue while payment processing. So, we decided to go with strip credit card option. Please advise can we use stripe and auth.net credit card option same time.

Thanks


Tony

  • Support Staff

May 16, 2024 at 2:47 am

Yes, you can use both.

Auth.net has multiple different integration types, which one are you using currently? AIM, SIM, Accept?

What steps are you taking?

When does it show an error/shows not allowed?

What is the exact error/message you can see on the screen stating there is a problem/not allowed?

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