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Event Espresso Refunds

Posted: October 28, 2014 at 6:05 am

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timnethers

October 28, 2014 at 6:05 am

Hi there,

I saw Lorenzo’s response and just wanted to verify that we should still manually issue a refund via the Authorize.net (or the Payment processor) after hitting Apply Refund in EE4.

Referencing:
The Apply Refund button will update the registration transaction with the amount that you set the refund for. This does not currently process the refund in Authorizenet. You would need to apply the refund in Event Espresso and Authorizenet so that the numbers match up.


Dean

October 28, 2014 at 6:08 am

Hi,

This is correct, refunds need to be processed via the payment gateway (e.g. Authorize.net).
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Dean 10 years, 1 month ago ago

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