Posted: December 1, 2023 at 3:57 am
Hello, I installed the plugin Event Espresso – Promotions and i have this error : Can you help me please. |
|
Can you tell us if you did update your plugin to .12 to? also, what happen after you installed promotion? did the error go away after some time or its still there. Can you tell me the page where you see that message? thanks |
|
Thank you for your reply. Thanks |
|
Can you send us another Screenshot, the image you sent has no error message. If you can also paste here the error message and error in your log. that would be helpful too. thanks |
|
When I click on “Paramètres” i have this screen : |
|
I’m trying to recreate the issue but everything is fine on my end. We need more information, Can you tell us your system information? please tell us also if you did enable your log? did you receive any error? Did you made any custom code for your EE/promotion? thanks |
|
Here is our system information: Yea i enable the log and I don’t have any error related to eventespresso! Non i don’t add custom code. Thanks |
|
Hi there, This is an issue with the translations in use on that site, PHP8 does not allow for missing placeholders within translated strings. PHP7 and below had no problem with them. Are you using custom translation files at all? LocoTranslate? Files within I’ve just tested my site with the latest translations we have available and didn’t run into any issues, so I’m guessing you site has older translation files saved which will need to be updated/fixed. |
|
Hello, No I don’t use translation on the site ! I even tried to install just the plugins “Event Espresso 4 Core Regular v5.0.11.p” and “Promotions and Discount Codes v1.0.16.p” locally on a new WordPress but I still have the same error : |
|
Your site is in French, EE is coded in English. Your screenshots show EE in French, so there are translations for EE within the site. — Go to Dashboard -> Settings -> General. What is the site language set to? |
|
indeed, we change the language from French to English, we no longer have the error. How can i no longer have the error in French? Thanks |
|
Download this file: Place that file within Does it work then? |
|
Thank you, it work : |
|
Awesome. If you need anything. feel free to reach us again. thanks |
|
The support post ‘Event Espresso – Promotions – A RuntimeException was thrown!’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.