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Event Espresso Plugin Causing Page Slow Load Times

Posted: April 6, 2016 at 8:38 pm


Rosemarie Withee

April 6, 2016 at 8:38 pm

I’m using the EE3 version 3.1.36.6.P while we have the latest version of WordPress and right now we’re trying to fix an issue regarding the loading time of a particular page in our site which is using this plugin. We’ve tried to update it to the latest version but it seems like that is has a big change that may affect our process.

I contacted our web host and as they ran a diagnostic, they have found out that plugins are generating a large number of database queries on that page specifically the Event Espresso plugin. They said that this is the source of the slow loading time of the page on the site where it takes 3 seconds to execute its task which is holding up the rest of the execution.

We have tried suggestions and installed plugins to improved our loading times. But it doesn’t solve our problem. The page that is using the EE plugin is loading over 6 seconds and we are targeting to make it load under 3 seconds. I hope anyone can help us regarding about this problem.


Lorenzo Orlando Caum

  • Support Staff

April 7, 2016 at 5:13 am

Hi Rosemarie,

Event Espresso introduces an ecommerce functionality to your website so it will require more resources that a simple WordPress plugin.

Could you share a link to the page that is slow so we can share feedback?


Lorenzo


Josh

  • Support Staff

April 7, 2016 at 9:31 am

You can also consider upgrading to Event Espresso 4 as it does have some more optimized database queries than Event Espresso 3 had. Short of that, a more capable server is recommended.


Rosemarie Withee

April 7, 2016 at 6:21 pm

Hi,

Here is the link of the page : https://www.scruminc.com/scrum-training/scrum-courses-list/

Thanks.


Josh

  • Support Staff

April 8, 2016 at 12:43 pm

There are quite a number of separate JavaScript files loading there, so if you can use a plugin like WP Better Minify to condense those into only a few minified scripts, you’ll see an improvement in load time.


Rosemarie Withee

April 18, 2016 at 2:40 am

We’ve tried as per your suggestion but there’s no improvement, the page still loads extremely slow.

Approximate render time is 4-21 seconds and it varies from time to time when we’re testing it at http://www.webpagetest.org. We tried different plugins to increase its load time but nothing’s working too.

Next step we’ve done is creating another copy of our live site. Now we got an exact copy of our live site, no difference at all and when we test this page: http://scrumincdup.wpengine.com/scrum-training/scrum-courses-list/ on webpagetest.org, it gives us only 2-3 seconds render time.

Contents of this page: https://www.scruminc.com/scrum-training/scrum-courses-list/ is exactly the same with this page: http://scrumincdup.wpengine.com/scrum-training/scrum-courses-list/ but why does the load time differ from each other?

We’ve already requested our hosting provider to have this page excluded from the cache list. Is it possible that HTTPS causes the page to load very slow? Hope you could give us some guidance in resolving this issue.

Thanks.


Josh

  • Support Staff

April 18, 2016 at 10:02 am

It may partly be the https. Your host may be able to confirm if that’s the case. They should also be able to look into why the same queries are taking much longer on the live site compared to the staging site. Here’s the interesting thing that’s printed in the html source. For the live site:

<!-- 528 queries in 16.519 seconds, using 68.88MB memory -->

For the scrumincdup.wpengine.com site:

<!-- 583 queries in 5.389 seconds, using 63.50MB memory -->

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