Home Forums Event Espresso Premium Event Espresso Overloading Server

Event Espresso Overloading Server

Posted: September 6, 2012 at 10:32 am

Candi Stroh

September 6, 2012 at 10:32 am

Hey I have been notified by my hosting company that I am overloading the server with Event Espresso application. I don’t have that many events posted and I haven’t even gotten the Event Registration officially going yet. I have been having problems with this server and I am taking actions to get this taken care of, but I thought that you should know in case others have been running into the same thing.

Seth Shoultes

  • Support Staff

September 6, 2012 at 12:10 pm

Hi Candi,

Thanks for letting us know. Just curious. Who is your hosting company?

Candi Stroh

September 6, 2012 at 12:56 pm

HostGator. they have identified it being EE, so I deactivated all the EE plugins and I am activating them one at a time individually. So far no problems with the calendar. I deactivate it and now i’m activating the EE plugin itself. Will keep you posted. I am also going to download the 3.2aplha version and compare.

Seth Shoultes

  • Support Staff

September 6, 2012 at 1:01 pm

That is strange. We have lots of customers that use Hostgator without a problem. Did they give you any error or reason why they think it was Event Espresso?

Candi Stroh

September 6, 2012 at 1:14 pm

Not exactly: the text below is what they gave us and after we have deactivated everything except EE and it still goes down. Well…

HostGator Support:”Unfortunately, we were forced to disable the script “/home/hbaaorg/public_html/wp/index.php” as it was causing high loading issues on the server. Due to this affecting all of the other accounts on the system, we had to take immediate action for the health of the server.

We noticed that this is a WordPress blog, and recommend a few different steps you can take to prevent this issue from recurring.

First, try to reduce the total number of active plugins on your blog. The following types of plugins are known to cause high resource usage and should be avoided:

  • All related posts plugins (WordPress Related Posts, YARPP) can cause significantly high load in most cases.
  • WPRobot3 and other auto-posters can also cause high load issues, and should be disabled if they are causing issues
  • StatPress and other wordpress statistics software should also be disabled, as these too can consume too much CPU in certain cases. Use Google Analytics instead for statistics as well as Awstats which already comes by default on your account.
  • WP Post Views is also a plugin that you’ll want to avoid as it causes significant resource usage.
  • Any other plugins that are not vital to your WordPress should be disabled. “



September 6, 2012 at 1:26 pm

Which HostGator plan are you on? I have had problems with the calendar not loading on their Business Plan (shared plan) as it restricts the number of calls to the database on the plan. Restrict the number of calls to the database by not using categories colors in the Calendar and commenting out the call for descriptions in the Calendar if you are not using them.

Candi Stroh

September 6, 2012 at 2:04 pm

I’m not using category colors in the Calendar. What file do I comment out for the descriptions and where do i do that at in the file?

Candi Stroh

September 6, 2012 at 2:36 pm

Check on server plan and we don’t have any limitations on database calls. Seems to be an overloading issue, but still can’t figure out what part of EE its coming from.

Seth Shoultes

  • Support Staff

September 6, 2012 at 3:02 pm

I am not seeing anything about us in that either. It sounds like you have something else going on. Maybe something in your theme? Hard to say.

Can you send a link to the site?


September 6, 2012 at 3:28 pm

@Candi: In espresso-calendar.php (version 1.11) around line 458
//$eventArray[‘description’] = htmlspecialchars_decode( stripslashes_deep($event->event_desc ), ENT_QUOTES );

Also what plan are you on with HostGator?

Candi Stroh

September 10, 2012 at 10:06 am

My site hasn’t had any problems over the weekend with the following plugins installed:
Event Espresso
Event Espresso Calendar and Multi Cart.
Everything except for the calendar appears to be working fine. I fixed this problem once, but now i can’t seem to find the forum post that directed me on how to fix it.

The footer calendar isn’t showing up on all my pages.

Chris Reynolds

  • Support Staff

September 10, 2012 at 6:00 pm

The footer calendar isn’t showing up on all my pages.

That is by design. The calendar widget does not display on the calendar page. Because they are both using the same javascript, having the calendar and the calendar widget on the same page causes two full-size calendars to display on the page.

The support post ‘Event Espresso Overloading Server’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso