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Event Espresso not working on tablet

Posted: June 2, 2021 at 3:13 pm


michael@joomlakonsulenten.dk

June 2, 2021 at 3:13 pm

Hi,

Tables in the administration only show the checkboxes in the left column and no data on tablet (portrait) and phone.

It’s okay on tablet (landscape) and desktop.

Please help because we have many admins who visiting out website with a tablet.

/Michael


Tony

  • Support Staff

June 3, 2021 at 4:41 am

Hi there,

Can you add a screenshot of what you are seeing on the table/phone, please?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


michael@joomlakonsulenten.dk

June 3, 2021 at 5:01 am

Hi Tony,

I can’t see how I can attach the image to the message?


michael@joomlakonsulenten.dk

June 3, 2021 at 5:02 am

This reply has been marked as private.


Tony

  • Support Staff

June 3, 2021 at 5:28 am

I can’t see how I can attach the image to the message?

You need to host the image and post the link here, the link I added above gives you some options.

We don’t store login details for longer than needed, so if we still have an account on your site I don’t have the credentials to log into it. If you reset the password and resend using this form:

https://eventespresso.com/send-login-details/

I’ll test on mobile to see.


Tony

  • Support Staff

June 3, 2021 at 6:14 am

Ok, so you have a bunch of styles loading in the admin specifically targeting EE elements and hiding them. To give a quick example:

https://monosnap.com/file/t4L9ruHl790MrsMEujxgOrgFWlwLaN

Disabling just one of those custom rules:

https://monosnap.com/file/WxTNj3BEQikPG7INIZWvzEluZo8S1e

(I’ve blurred various details but the point is the events are no longer hidden)

There is a large block of styles loading specifically hiding EE items:

https://monosnap.com/file/vyToLxuY50u4CZuKqUIhSGfATeKg3V

I can’t see where they are set with the access I have but I’m guessing you’ll know. You’ll need to go through your styles and remove the ones causing this, or make them more specific so they only apply when needed.


michael@joomlakonsulenten.dk

June 3, 2021 at 6:19 am

Of course. I’m hiding several columns with display:none, because they confuse our instructors.

I will remove the css and then they just has to suck it in. 😀

Thanks!


Tony

  • Support Staff

June 3, 2021 at 6:22 am

You could hide them and then use media queries to display them on smaller screens (which would actually generally be the opposite of how they are usually used):

https://www.w3schools.com/css/css_rwd_mediaqueries.asp

Up to you on that one but either way, you’ll need to somehow fix those selectors 🙂

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