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cjskog916
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February 23, 2017 at 2:36 pm
When a promo code is used, it sends the registrant to PayPal like it should, but without reflecting the discount. My sys setup is below. Please help
WordPress Version: 4.7.2
PHP Version: 5.4.43
MySQL Version: 5.6.32
Event Espresso Version: 4.9.31.p
WordPress Address (URL): http://www.1lifefullylived.org
Site address (URL): http://www.1lifefullylived.org
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Josh
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February 23, 2017 at 3:28 pm
Hello,
May I ask what’s the version number of the promotions add-on that you have installed on your website?
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cjskog916
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February 23, 2017 at 5:12 pm
Version 1.0.10.p | By Event Espresso
Thank You!
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Josh
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February 24, 2017 at 8:05 am
It should be sending the discount information along to PayPal. One thing you could change is switch your site over to use the PayPal Express payment method.
Your PayPal account can use PayPal Express and you can get your PayPal Express credentials by following this guide:
https://eventespresso.com/wiki/paypal-express-payment-gateway/#locate
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cjskog916
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February 24, 2017 at 11:08 am
Yeah, it should but unfortunately, it’s not. So that is where the problem resides. I will try what you suggested and let you know the result. Thanks a lot!
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cjskog916
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February 24, 2017 at 11:10 am
The guide lists this as a restriction – “How can I setup a recurring payment or subscription through PayPal Express?
Recurring or subscription payments are not currently supported in the PayPal Express payment gateway.”
We need PayPal to be accepting recurring payments. Can it be used in both manners?
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Josh
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February 24, 2017 at 12:11 pm
Hi there,
Event Espresso can’t be used to accept recurring payments whether you use PayPal Standard or PayPal Express. With regards to the discounts not getting passed along to PayPal, does that happen with all other plugins and any customizations added to the site deactivated?
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cjskog916
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February 24, 2017 at 8:27 pm
I don’t use Event Espresso for recurring payments, but I use my PayPal account to take recurring payments through my website. I’ll test with other plugins deactivated.
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Josh
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February 25, 2017 at 12:48 pm
You can still use your PayPal account to take recurring payments on your website and use Event Espresso + PayPal Express with your same PayPal account.
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