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Event Espresso – Grid View Template plugin not working

Posted: June 17, 2024 at 1:25 am

Viewing 13 reply threads


cme4lifeweb

June 17, 2024 at 1:25 am

On Event Espresso – Grid View Template plugin shortcode is not working on the updated event espresso updated plugin. When I used on category in the shortcode.
Like: [ESPRESSO_GRID_TEMPLATE category_slug=pance limit=5]

Without category is working fine.

Thanks in advance.


cme4lifeweb

June 17, 2024 at 1:26 am

With updated plugin of Event Espresso.


Rio

  • Support Staff

June 17, 2024 at 4:35 am

I did check on our Updated plugin. and that problem don’t exist. Kindly update your plugin to the latest version which is 5.0.19

But may we know why you still remain on 5.0.7?

Thanks


cme4lifeweb

June 20, 2024 at 2:52 am

If I updated the plugin then event is not showing on which page i used this shortcode [ESPRESSO_GRID_TEMPLATE category_slug=pance limit=5].


Tony

  • Support Staff

June 20, 2024 at 3:09 am

Hi there,

In your opening post you’ve mentioned this happens when you sat a category_slug, so does the shortcode worth without a category_slug?

[ESPRESSO_GRID_TEMPLATE limit=5]

Or does that also break?

Do you have this snippet on the site somewhere?

https://github.com/eventespresso/ee-code-snippet-library/blob/master/templates/de_ee_filter_events_out_with_expired_tickets.php


cme4lifeweb

June 20, 2024 at 3:20 am

Without category is working fine. But i need category shortcode


Tony

  • Support Staff

June 20, 2024 at 3:26 am

Ok, can you post a link to the page where [ESPRESSO_GRID_TEMPLATE category_slug=pance limit=5] is currently in use, please?


Sam

  • Support Staff

June 20, 2024 at 5:03 am

Can you please send your log-in so that we can check the issue closely?
https://eventespresso.com/send-login-details/

Thanks


Tony

  • Support Staff

June 20, 2024 at 6:42 am

Hi there,

You’re using a custom template for the grid template.

If you try with the detail template, does the same happen then?


cme4lifeweb

June 24, 2024 at 2:02 am

yes I am using custom code for display events.
If I removed the code but not working the the event category shortcode.


cme4lifeweb

June 24, 2024 at 2:02 am

I removed the code on the my staging site.
https://cme4lifestage.wpengine.com/urgent-care-conferences-events-2024/


Sam

  • Support Staff

June 24, 2024 at 5:27 am

Hi there,

I can see that you’ve shared the login to the live site. Can you please share the login of the staging site instead so that we can check the issue for you?

Looking forward to helping you.


cme4lifeweb

June 25, 2024 at 5:22 am

This reply has been marked as private.


Rio

  • Support Staff

June 26, 2024 at 2:20 am

I’m sorry, but we will be also needing your FTP credentials. We will also try to recreate the issue on our end, May we ask if we can clone your site?

please fill this form
https://eventespresso.com/send-login-details/

thanks


Sam

  • Support Staff

June 26, 2024 at 10:08 am

I’ve tested the above and it seems the shortcode is conflicting with one of your plugins or themes custom code.

As you have over hundreds of plugins, I can’t say which one is exactly causing the issue.

So, can you please perform a troubleshooting to find that out: https://eventespresso.com/wiki/troubleshooting-checklist/


Tony

  • Support Staff

June 26, 2024 at 11:18 am

You mentioned above you removed the custom code form staging… but I can still see the custom template from within your theme on staging?

Which custom code did you remove?

On staging, rename the espresso-grid-template.template.php template file in your themes root directory to something else, for example espresso-grid-template-temp.template.php and then let me know so can test the above page again.

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