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Nancy
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June 20, 2019 at 9:59 am
Is there any way for Event Espresso to pass the ticket name as the product name in Infusionsoft instead of the event name? I have multiple tickets setup for an event and was having the duplicating issue as stated here: https://eventespresso.com/topic/event-espresso-infusionsoft/
I am not a coder, but I want to manage 13 events/month (and growing) PLUS other events. I can’t do this with your software if it creates a new product every time as none of the campaigns will run..
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Josh
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June 20, 2019 at 1:05 pm
Hi,
The 5-year old topic you linked to isn’t applicable in this case because back then there was a different Infusionsoft add-on then.
The current Infusionsoft add-on does create a product for each ticket in the event. The products are named with the following format: {event name}@{ticket name}. This way, if you have different events that have tickets with similar names, it will be OK, the product name will match the event name + ticket name.
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Nancy
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June 24, 2019 at 1:42 pm
Hey Josh – can you tell me how to to do 2 things: 1) create events with that show up for each month. 2) set the attendees at 60 for each month. Since we are running 13 events/month and they repeat each month (but event espresso doesn’t do recurring events)- I am struggling with how to create the events with a cap of attendees at each month of 60, without creating a duplicate event for each month…. I can add tickets under one event, but then how do I set the cap at 60 for each event? IF I have to duplicate for each month can I use the same event names so that the campaigns in Infusionsoft will still run?
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Josh
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June 24, 2019 at 1:50 pm
Hi,
Creating a duplicate of the event for each month would be the recommended approach, but if you need to have the events within one event, you can do this instead:
1) Within the event, create all the datetimes for each time the event meets. Set the registration limit to 60 for each datetime.
2) Within that same event, create one ticket for each time the event meets. Give each ticket a unique name. (Suggested names: June, July, August, and so on) In the advanced editor for each ticket, check the box so the ticket is connected to its respective datetime. For example the June ticket will have a checkbox next to the June datetime, and so on.
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Nancy
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June 24, 2019 at 1:57 pm
Sorry – Josh I think I have this figured out now with Multiple event setup – I found the resources – Wow this thing is powerful
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Nancy
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June 25, 2019 at 10:46 am
Josh – here is the issues
1) I need the product name in Infusionsoft to stay the same. Campaigns are built on this
2) I need to have the slug for the events not change every month as we have recurring monthly events in lots of cities.
How can I lay this out, because currently this is not working in a workable fashion.
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Josh
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June 25, 2019 at 11:12 am
1) Within one event, create all the datetimes for each time the event meets. Set the registration limit to 60 for each datetime.
2) Within that same event, create one ticket for each time the event meets. Give each ticket exactly the same name.
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Nancy
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June 25, 2019 at 1:22 pm
Josh – as soon as I add another date to the list, it shows on the individual event screen and I am willing to be it shows on the receipts…. SINCE they only get a ticket to the one date for that price that will be the problem. Unless you know a way to show ONLY one date and time on a ticket.
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Josh
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June 25, 2019 at 1:35 pm
In the advanced editor for each ticket, you’ll check the box so the ticket is connected to its respective datetime, and uncheck all any boxes for the other datetimes.
You can open the advanced editor for the ticket by clicking on the gear icon.
For example, the June ticket will have a checkbox next to the June datetime, and so on.
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Nancy
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June 25, 2019 at 3:13 pm
THat is exactly what I have done Josh but the event page still shows every option and says “going on sale…” so they can only purchase the current ticket…. BUT have calendar icons for all 3 times set up – I only want the current time to show on the one ticket…. IS this possible?
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Nancy
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June 25, 2019 at 3:17 pm
Check out the site here; https://womentalkevents.com/events/_langdon/
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Josh
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June 25, 2019 at 4:02 pm
Hi,
The event page is actually supposed to show all upcoming dates. You might imagine comments like “I entered a new datetime, but it’s not showing!” if the event page did not show them.
What you could do is add some CSS to hide upcoming tickets and datetimes.
.ee-event-datetimes-li:not(:first-of-type),
.ticket-pending {
display: none;
}
If you’re unsure of where to add CSS, we recommend the Appearance > Customize > Additional CSS page of your WordPress admin.
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