Support

Home Forums Event Espresso Premium Event Espresso Calendar not working since latest wordpress update

Event Espresso Calendar not working since latest wordpress update

Posted: August 12, 2020 at 8:06 am


Wheatfen Forest School CIC

August 12, 2020 at 8:06 am

Hi, my calendar has disappeared since I updated wordpress today. I think there might eb a compatibility issue. The coding on the website is still there and uncanged. My customers can’t book tickets, including for events tomorrow, so this needs resolving urgently. Thanks.


Tony

  • Support Staff

August 12, 2020 at 8:11 am

Hi there,

Can you please post a link to the page in question?

We test using the WP Beta testing plugin, meaning we test on the latest versions before they are released and I’m not seeing any issues with the calendar so this may be something specific to your site (a plugin/theme conflict).

Did you update anything other than just WordPress itself today? Any other plugins or the site’s theme?


Wheatfen Forest School CIC

August 12, 2020 at 8:27 am

here is the link:
https://www.wheatfenforestschool.co.uk/sessions/
I did update a couple of other things – I will search them out…


Wheatfen Forest School CIC

August 12, 2020 at 8:29 am

Contact form 7 and TinyMCE and Genesis Themes


Tony

  • Support Staff

August 12, 2020 at 8:31 am

There’s a JavaScript error on that page from another plugin, as the Calendar uses JavaScript any errors can cause it to stop showing.

‘Easy Facebook Like Box’ is trying to use a jQuery function that has been removed from the version of Jquery included in WordPress. Can you temporarily disable that plugin and see if the calendar then loads?


Wheatfen Forest School CIC

August 12, 2020 at 9:01 am

Bingo! I disabled what is now called ‘easy social feed’ and the calendar has reappeared. Thank you. Facebook stuff doesn’t appear on the site anymore though. Is this something that can be resolved?


Tony

  • Support Staff

August 12, 2020 at 9:37 am

Yes, but it’s something they (Easy Social Feed) will need to fix as they’ll need to update their code.

Are you running the latest version of that plugin? If not, try updating as they may have already fixed this.


Wheatfen Forest School CIC

August 12, 2020 at 11:40 am

I updated easy social feed (source of the conflict) as you suggested adn it has now resolved. Thanks so much for your help!


Tony

  • Support Staff

August 12, 2020 at 12:21 pm

You’re most welcome, I’m glad you’re back up and running.

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Tony 1 month, 2 weeks ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!