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MCAACCT
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August 12, 2024 at 10:23 am
I have Event Espresso 5.0.22.p installed and when ever I enable it it crashes my sit. Even with debugging enabled it shows generic critical error. So it is currently disabled. https://www.themeadowssarasota.org/mca-events/
WP stats/info below:
WP Version 6.6.1
Server architecture Linux 4.18.0-553.8.1.lve.el8.x86_64 x86_64
Web server LiteSpeed
PHP version 8.0.30 (Supports 64bit values)
PHP SAPI litespeed
PHP max input variables 1000
PHP time limit 30
PHP memory limit 512M
Max input time 60
Upload max filesize 200M
PHP post max size 200M
cURL version 7.61.1 OpenSSL/1.1.1k
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MCAACCT
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August 12, 2024 at 10:32 am
I’ve also deactivated all other plugins, tried re-uploading the newest version downloaded from my Event Espresso account. I even tried activating Twenty Twenty-Four 1.2 theme and still no go. Just shows “There has been a critical error on this website.”
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Tony
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August 12, 2024 at 10:37 am
Hi there,
“There has been a critical error on this website.”
Is the ‘pretty’ version of a fatal error, to know what the issue is here we’ll need the ‘full’ error.
If you check the server’s PHP error logs is should show your the full error including a stack trace there, can you post that here?
Your host will usually have a section for you to view server errors in your control panel, if not yu can add this to your sites wp-config.php file:
https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug
That tells your site to store errors in /wp-content/debug.log so the error should show up there.
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NSA Austin
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August 12, 2024 at 10:54 am
I am having the same issue. This is the error message I have:
An error of type E_ERROR was caused in line 123 of the file /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/domain/entities/config/legacy/EE_Admin_Config.php. Error message: Uncaught TypeError: EE_Admin_Config::useAdvancedEditor(): Return value must be of type bool, null returned in /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/domain/entities/config/legacy/EE_Admin_Config.php:123 Stack trace: #0 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/domain/entities/config/legacy/EE_Config_Base.php(66): EE_Admin_Config->useAdvancedEditor() #1 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Config.core.php(258): EE_Config_Base->populate() #2 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Config.core.php(144): EE_Config->_load_core_config() #3 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Config.core.php(82): EE_Config->__construct() #4 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Dependency_Map.core.php(1050): EE_Config::instance() #5 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Registry.core.php(754): EE_Dependency_Map::{closure}(Array) #6 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/services/loaders/CoreLoader.php(109): EE_Registry->create(‘EE_Config’, Array, true, false, false, ”) #7 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/services/loaders/CachingLoader.php(157): EventEspresso\core\services\loaders\CoreLoader->load(‘EE_Config’, Array, true) #8 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/services/loaders/Loader.php(81): EventEspresso\core\services\loaders\CachingLoader->load(‘EE_Config’, Array, true) #9 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/services/loaders/Loader.php(104): EventEspresso\core\services\loaders\Loader->load(‘EE_Config’, Array) #10 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_System.core.php(843): EventEspresso\core\services\loaders\Loader->getShared(‘EE_Config’) #11 /home4/nsaausti/public_html/wp-includes/class-wp-hook.php(324): EE_System->load_core_configuration(”) #12 /home4/nsaausti/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #13 /home4/nsaausti/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #14 /home4/nsaausti/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Bootstrap.core.php(47): do_action(‘AHEE__EE_Bootst…’) #15 /home4/nsaausti/public_html/wp-includes/class-wp-hook.php(324): EE_Bootstrap::load_core_configuration(”) #16 /home4/nsaausti/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #17 /home4/nsaausti/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #18 /home4/nsaausti/public_html/wp-settings.php(555): do_action(‘plugins_loaded’) #19 /home4/nsaausti/public_html/wp-config.php(107): require_once(‘/home4/nsaausti…’) #20 /home4/nsaausti/public_html/wp-load.php(50): require_once(‘/home4/nsaausti…’) #21 /home4/nsaausti/public_html/wp-admin/admin.php(34): require_once(‘/home4/nsaausti…’) #22 {main} thrown
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mborlongan
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August 12, 2024 at 12:51 pm
i’m having the same issue
i posted my issue separately
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MCAACCT
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August 12, 2024 at 1:35 pm
When I enable the plugin and it errors, The below is the most reent logs shown.
What’s the required memory for Event Espresso? Currently is set to 512 in php settings.
2024-08-08 06:50:56.473196 [NOTICE] [2132416] [T0] [69.171.230.10:62064:HTTP2-1#APVH_themeadowssarasota.org:443] [STDERR] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/themeado/public_html/wp-includes/plugin.php on line 203\n
2024-08-08 06:50:56.472462 [NOTICE] [2132416] [T0] [69.171.230.10:62064:HTTP2-1#APVH_themeadowssarasota.org:443] [STDERR] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/themeado/public_html/wp-includes/class-wp-fatal-error-handler.php on line 76\n
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MCAACCT
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August 12, 2024 at 1:43 pm
php error log results here:
[12-Aug-2024 19:40:02 UTC] PHP Fatal error: Uncaught TypeError: EE_Admin_Config::useAdvancedEditor(): Return value must be of type bool, null returned in /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/domain/entities/config/legacy/EE_Admin_Config.php:123
Stack trace:
#0 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/domain/entities/config/legacy/EE_Config_Base.php(66): EE_Admin_Config->useAdvancedEditor()
#1 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Config.core.php(258): EE_Config_Base->populate()
#2 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Config.core.php(144): EE_Config->_load_core_config()
#3 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Config.core.php(82): EE_Config->__construct()
#4 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Dependency_Map.core.php(1050): EE_Config::instance()
#5 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Registry.core.php(754): EE_Dependency_Map::{closure}(Array)
#6 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/services/loaders/CoreLoader.php(110): EE_Registry->create(‘EE_Config’, Array, true, false, false, ”)
#7 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/services/loaders/CachingLoader.php(157): EventEspresso\core\services\loaders\CoreLoader->load(‘EE_Config’, Array, true)
#8 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/services/loaders/Loader.php(81): EventEspresso\core\services\loaders\CachingLoader->load(‘EE_Config’, Array, true)
#9 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/services/loaders/Loader.php(104): EventEspresso\core\services\loaders\Loader->load(‘EE_Config’, Array)
#10 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_System.core.php(843): EventEspresso\core\services\loaders\Loader->getShared(‘EE_Config’)
#11 /home/themeado/public_html/wp-includes/class-wp-hook.php(324): EE_System->load_core_configuration(”)
#12 /home/themeado/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
#13 /home/themeado/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#14 /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Bootstrap.core.php(47): do_action(‘AHEE__EE_Bootst…’)
#15 /home/themeado/public_html/wp-includes/class-wp-hook.php(324): EE_Bootstrap::load_core_configuration(”)
#16 /home/themeado/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#17 /home/themeado/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#18 /home/themeado/public_html/wp-settings.php(555): do_action(‘plugins_loaded’)
#19 /home/themeado/public_html/wp-config.php(71): require_once(‘/home/themeado/…’)
#20 /home/themeado/public_html/wp-load.php(50): require_once(‘/home/themeado/…’)
#21 /home/themeado/public_html/wp-blog-header.php(13): require_once(‘/home/themeado/…’)
#22 /home/themeado/public_html/index.php(17): require(‘/home/themeado/…’)
#23 {main}
thrown in /home/themeado/public_html/wp-content/plugins/event-espresso-core-reg/core/domain/entities/config/legacy/EE_Admin_Config.php on line 123
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GoatCloud
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August 12, 2024 at 4:28 pm
Same here: apfmnet.org. PHP 8.1. Divi theme.
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Tony
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August 12, 2024 at 5:40 pm
Hi all,
I’ve just pushed 5.0.23.p live specifically to fix the error posted above.
Can you please update to the latest version and try again.
You’ll likely need to update EE manually as you can’t activate it to update through the one-click method.
Download 5.0.23.p from your account page and save the .zip somewhere.
On the site go to Dashboard -> Plugin -> Add new plugin -> Upload plugin.
When you upload the .zip you downloaded above, if you haven’t renamed the directory of the version of EE installed on your your site then WordPress will show a message stating it already exists ask if you want to replace it, do so.
Now you’ll have 5.0.23.p installed, activate it.
If anyone still has an error with that version I’ll need to take a deeper look, for that I’ll need WP Admin and FTP credentials which you can send over using this form:
https://eventespresso.com/send-login-details/
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NSA Austin
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August 12, 2024 at 5:53 pm
Worked for me. Thank you so much!
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Tony
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August 12, 2024 at 6:21 pm
Awesome I’m glad it worked for you.
Any further issues just let me know.
—-
What’s the required memory for Event Espresso? Currently is set to 512 in php settings.
It depends on many factors, its not just Event Espresso but a combination of all the plugins on the site (EE can show the error but that just means EE’s processing tipped it over the edge). generally what you have available based on the error messages is ‘usually’ enough.
However, what stands out right now is the bytes in the error conflicts with what you posted. The error:
PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes)
134217728 bytes is roughly 134MB.
You’re not hitting a limit of 512MB but hitting 128MB, likely with some wiggle room (which is why it shows 134MB).
The above version should prevent the fatal if your running into the same reason for the error, but you’ll need to investigate why the server is limiting your site to 128MB if you’ve set the PHP memory_limit value to be 512MB.
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MCAACCT
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August 12, 2024 at 7:05 pm
Thank you for the quick responses Tony. Version 5.0.23.p seems to be working as it should on my site. I’ll let you know if I run into further issues.
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Rio
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August 12, 2024 at 7:38 pm
Awesome. If you need anything, feel free to let us know.
thanks
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GoatCloud
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August 13, 2024 at 9:47 am
5.0.23.p seems to be working as it should on my site as well
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Sam
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August 13, 2024 at 9:58 am
Please feel free to create a new ticket if you have any other questions.
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Tony
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August 13, 2024 at 9:59 am
Great! Any further issues just let us know.
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