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Event Espresso 4 Recurring Events

Posted: May 12, 2021 at 7:58 am


thinkbiglearnsmart

May 12, 2021 at 7:58 am

Hi there! We are beta testing EE4 and wanted to get clarification. It looks like the Recurring Events feature you added is just recurring dates associated with one event/ticket purchased vs. recurring tickets per event date. We need to be able to purchase one ticket per date option available under that date, and not have one ticket applied to all dates in the event. This is how it’s currently functioning in Event Espresso 3 Recurring Events Manager. Essentially, even though it’s the same event, we need the individual date to be viewed as an individual event.

Please see screenshots of how we are doing this in EE3:
– Backend of how we create recurring events: https://drive.google.com/file/d/1mj-KU3x_TdlqAzZbz-kETIaGOfjuuNUV/view?usp=sharing

Frontend of how it displays: https://drive.google.com/file/d/1s18nu3Z3NTRsLdRDe2UzyEdjClJ4F8Bl/view?usp=sharing
Can you please confirm if this feature is available?

This support ticket explains exactly what issue we are facing:
https://eventespresso.com/topic/multi-event-recurring-and-calendar/

We are currently using the EE4 beta site that you provided, is this Recurring Events Manager already part of the site we are testing?
https://eventespresso.com/2021/04/announcing-recurring-events-and-ee4-beta-releases-for-event-espresso/

Thank you!
Amanda


Tony

  • Support Staff

May 12, 2021 at 9:13 am

Hi Amanda,

It looks like the Recurring Events feature you added is just recurring dates associated with one event/ticket purchased vs. recurring tickets per event date.

If I understand this correctly then that’s not correct.

The EE4 Recurring events add-on allows you to create specific tickets per DateTime, or you have the option to create a ‘Shared ticket’ (meaning the same ticket is assigned to all of the datetimes created within the series).

It’s still all within the same event, but it’s not a single DateTime/Ticket.

Can you please confirm if this feature is available?

Sort of, it’s done differently to how it’s done in EE3.

We are currently using the EE4 beta site that you provided, is this Recurring Events Manager already part of the site we are testing?

May I ask which site you are referring to here? On demoee.org?


thinkbiglearnsmart

May 13, 2021 at 11:43 am

Hi Tony!

Yes, we are currently using the demoee.org site for testing and we aren’t able to have this functionality that we currently have with the recurring events in EE. Is the “EE4 Recurring events add-on” already installed on that site?

Thanks so much!
Amanda


thinkbiglearnsmart

May 13, 2021 at 11:43 am

My apologies! I meant to say “Yes, we are currently using the demoee.org site for testing and we aren’t able to have this functionality that we currently have with the recurring events in EE3.” thanks!


Tony

  • Support Staff

May 14, 2021 at 4:10 am

Ok, so yes, the EE4 Recurring Events add-on is enabled on demoee.org

EE4 events (and therefore EE4 Recurring events) work differently to EE3 so if you are trying to find the exact same functionality, it isn’t available.

The EE3 recurring events add-on basically looped over your dates and created separate events for each date instance, grouping the ‘series’ together in the database so you could see all events in a series even though they were actually all separate.

EE4 recurring events creates datetimes (and tickets) within a single event. You can still create tickets that apply to specific datetimes (or all datetimes) but as a whole it’s a single event with X instances of datetimes.

So with EE4 we don’t currently have an output that shows each individual instance of an event separately like the screenshot you linked to HERE.

The EE4 event calendar can output the individual datetimes for an event, but clicking on any of those will take you to the single event with them all for you to select from.

I can create a recurring event on your demoee.org site that matches the dates you included in the screenshot to show you how this would be output if that helps? Or I can help walk through how you can do it within the event yourself to see how it works?


thinkbiglearnsmart

May 14, 2021 at 8:54 am

Hi Tony!

Thank you so much for your reply.

It would be super helpful if you could create a recurring event on our demoee.org site to match the dates included in my screenshot.

Do you have access to this on your end, or do you need me to provide you with this?

Thanks so much!
Amanda


Tony

  • Support Staff

May 14, 2021 at 11:14 am

Hi Amanda,

I’m an admin on Demoee which means I can access your site, which I found based on your username.

However, my apologies as I think I was blind to this earlier and now I may be having a moment but I can’t figure out what your recurrence pattern is? The dates seem ‘ramdon’ to me but I may be completely missing the pattern!

The recurring events add-on is intended to create bulk datetimes/ticket within an event based on a pattern, be it X weeks/month/yea or something like ‘The first Monday/Weekday/Weekend of every month’ etc.

For you event it looks like you would be better just adding another datetime instance manually given that there doesn’t appear to be a pattern? Or am I completely missing it?


thinkbiglearnsmart

May 17, 2021 at 10:54 am

Hi Tony!

Yes, you are correct.

Because we need our classes to be on more strategic dates versus just a standardized pattern, we need to be able to select those specific dates which we are currently able to do in EE3.

Is this functionality available?

My apologies that I didn’t explain this correctly previously but now that you mention this, that was our exact problem with trying to create recurring events.

Thanks!
Amanda


Tony

  • Support Staff

May 17, 2021 at 11:54 am

It is, it’s basically just another DateTime and ticket within an EE4 event, you don’t even need the recurring events add-on for that setup as you’re manually adding the dates anyway.

The new editor on Demoee will help keep events with more dates organized better than the current version but it can be done on either.

The main difference you’ll see between EE3 and EE4 with the above type of setup is that in EE4 each of those dates is still within a single event vs the individual event records created within EE3 for it.

On your demo site, I’ve created a quick example using some of the dates from your example to show you how this would work in EE4. There you’ll see there are 3 datetimes on the event and along with that 3 tickets.

Each Datetime is an ‘instance’ of the event (your ‘recurrence’ so to speak), it’s the date on which the vent takes place. Each ticket within the event can be assigned to whatever datetime(s) are on the event, so in this case, I just have a single ticket assigned to each individual DateTime.

Datetime 1 is assigned to the ‘June 16th Ticket (Datetime 1)’ ticket for example, sales for that ticket only apply to that specific datetime. You can also have multiple ticket types linked to each individual datetime if needed. Adding another date onto the event just means adding another datetime and ticket (or multiple tickets) for that datetime in this instance.

EE4 does not now list out 3 separate ‘events’ on the front, as it’s the same event it just happens on X,Y and Z date. You have the option to purchase those specific dates using tickets on the event rather than a totally separate event.

Does that now work for you?


thinkbiglearnsmart

May 18, 2021 at 9:24 am

Hi Tony!

I think we are getting closer–thank you so much for doing that test!

Now, the issue is how we want these events to display.

Currently, with the shortcode I tried, I’m not sure if we can get this to display the same.

This is what we are using in EE3 to display the events that you see in the screenshot: [ESPRESSO_TABLE category_identifier=”acrobat-508-advanced” show_expired=false]

https://drive.google.com/file/d/1s18nu3Z3NTRsLdRDe2UzyEdjClJ4F8Bl/view

Is there a shortcode that would display our events like this?

This would help us better understand how our clients would click our events to register and how that experience would be to assess if this is an option!

Look forward to hearing from you!

Thanks so much!
Amanda


Tony

  • Support Staff

May 19, 2021 at 4:35 am

Is there a shortcode that would display our events like this?

No, not currently.

The closest we have (although still not the same) is the table view template:

https://eventespresso.com/product/eea-events-table-view-template/

However, that displays the event as a single event and lists the datetimes (the output for that table can be altered). I’ve added a page to your site with the above shortcode to show how the default tale would be output, again, if you are comfortable with PHP/HTML/CSS that output can be changed.

Creating a custom table output which listed Datetimes from event as individual rows (like shown in the screenshot) is possible but will require custom development. The issue with doing it that way with EE4 is all of those links go to the same place, its still a single event with multiple datetimes.

So the user could click on the event row for September 29, 2021 8:00 am for example but still links to the event page where they need to select the correct ticket for that date.


thinkbiglearnsmart

May 19, 2021 at 7:53 am

Hi Tony!

Thank you for your efforts on this–we are getting closer but this current functionality won’t work for our needs.

Would you be able to strip the code from EE3 that provides us with the recurring event functionality in the backend (see previous screenshot I sent https://drive.google.com/file/d/1mj-KU3x_TdlqAzZbz-kETIaGOfjuuNUV/view?usp=sharing), and plug it right into EE4?

We truly see this as a major and valuable feature for any organization running training events!

Thanks so much!
Amanda


Tony

  • Support Staff

May 19, 2021 at 9:10 am

Unfortunately not, pretty much everything within EE4 works differently to EE3, none of the code used in EE3 is close to EE4’s code/schema.

In this case, even if it was, it wouldn’t function ina way that would work within EE4.


thinkbiglearnsmart

May 20, 2021 at 5:32 am

Okay understood. Are you able to custom build in this feature? How much would this cost?


thinkbiglearnsmart

May 25, 2021 at 5:57 am

Hi there! I wanted to check back in if you would be able to custom build in this feature? Could you please provide us with a price quote?

Thank you!
Amanda


thinkbiglearnsmart

May 25, 2021 at 5:58 am

This reply has been marked as private.


Tony

  • Support Staff

June 2, 2021 at 5:28 am

My apologies for missing this reply.

I’ve posted a response to your other thread regarding this here:

https://eventespresso.com/topic/urgent-build-ee3-feature-into-ee4/

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