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Hans Jansen
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February 15, 2015 at 9:50 am
Today, I bought the EE4 version mentioned in the topic title. When I try to upload the Zip-file into my plugin section in WordPress, the EE4 plugin is being installed. Once I try to activate the plugin, I get a white page and nothing can be changed anymore. Plus I can’t visit the website anymore. I can only undo this by deleting the file manually in FTP.
Can you please help me solving this problem?
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Garth
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February 15, 2015 at 10:08 am
Hi Hans,
How are you today?
Two things:
1) Can you deactivate any other plugins to determine if there is a conflict with another plugin?
2) If no conflict exists, can you up the memory dedicated to php in WordPress? http://codex.wordpress.org/Editing_wp-config.php
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Hans Jansen
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February 15, 2015 at 10:19 am
Hi Garth,
Thanks a lot for your prompt reply.
Your first option worked immediately. How can I find out which plugin caused the conflict?
Thanks in advance.
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Sidney Harrell
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February 16, 2015 at 2:18 pm
Hi Hans,
You’ll need to reactivate the other plugins one at a time until the site blows up. Hint: if you rename the plugins directory to bad-plugins over ftp, reload WP, it will deactivate all the plugins. You can then rename it from bad-plugins back to plugins, go to the plugins admin page, and reactivate all but the plugin that caused the conflict.
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