|
Aaron Frost
|
March 11, 2015 at 7:25 pm
Hi, my apologies if I’ve duplicated this topic. When user visits my Events List and clicks on any of the ‘Register’ buttons, they’re redirected back to the Events List page. This problem has only recently started occurring and this is not due to plugin conflicts, as the problem persists when all other plugins are deactivated.
WordPress version: 4.1.1
Event Espresso version: 3.1.36.4.P
Event List URL: http://www.benchmarkpsychology.com.au/register
If anyone has experienced the same issue and has successfully resolved it, I would greatly appreciate your advice. Thanks 🙂
|
|
Aaron Frost
|
March 11, 2015 at 7:35 pm
Submitting more tags
|
|
Dean
|
March 12, 2015 at 3:47 am
Hi,
The most common reason for this is caching: does your site have any caching plugins (or did it, as sometimes even removed ones can cause an effect), and/or does your server use any caching processes?
It might also be the core pages. Can you check that the Registration page has the correct shortcode on it and in the EE General settings that the page is marked as the main registration page.
If there are no caching issues, and the page looks OK, can you create a new WordPress page, place the [ESPRESSO_EVENTS] shortcode on it, then go in to Event Espresso>General Settings and set the Main Registration page setting to point to the new page?
|
|
Aaron Frost
|
March 12, 2015 at 7:15 pm
Fantastic Dean – thanks so much for responding so quickly. Yes it seemed there was a problem with my shortcode, and the problem is now all fixed.
|
|
Lorenzo Orlando Caum
|
March 12, 2015 at 7:38 pm
Hi Aaron, I’ll go ahead and mark this support post as resolved. If you need help with anything else, just create a new support post in our support forums:
https://eventespresso.com/support/forums/
—
Lorenzo
|
