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mlosego
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May 4, 2015 at 11:54 am
Hi,
I have a news customer that asks me a new graphic version for his wordpress.
Before that I think that should be correct updating his WordPress 3.1.1 to 4.2.1 and Event Espresso 3.1.21.P -> 3.1.37.2.P
I have tried using the procedure but I get only blank page.
Anyone may suggest me any procedure?
Thank you
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Josh
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May 4, 2015 at 12:38 pm
Hi there,
You can find out what the error is that’s causing the blank page by turning on WP_DEBUG.
https://eventespresso.com/wiki/troubleshooting-event-espresso/
Along with that, here are the instructions on how to update Event Espresso:
https://eventespresso.com/wiki/updating-event-espresso/
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mlosego
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May 4, 2015 at 6:02 pm
Hi, I have set in wp-config.php
define('WP_DEBUG', true);
define('WP_DEBUG_DISPLAY', true);
define('WP_DEBUG_LOG', true);
But I see only blank page and I can’t find log in /wp-content/debug.log
For update procedure I have used “If your version of Event Espresso does not have the automatic update feature, or you are running WordPress Multisite, please follow this procedure:” procedure and before I have run “event-espresso-requirements-check” with positive outcome.
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Josh
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May 4, 2015 at 6:36 pm
If you cannot find a debug.log file, that usually means the server would not allow WP to add the file. So you can add a blank file with the same name and WP should be able to write to it.
Then, you can temporarily deactivate all plugins all at once by following this guide:
http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Once all plugins are deactivated, does the white screen error persist? If so, then it’s a problem with the WP installation. If not, you can try re-activating plugins one by one until you find the plugin that’s causing the error.
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mlosego
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May 5, 2015 at 1:50 am
Hi,
this is the report.
Notice: Use of undefined constant WEEK_IN_SECONDS - assumed 'WEEK_IN_SECONDS' in /wp-content/plugins/event-espresso/includes/functions/uxip-hooks.php on line 9
Notice: Use of undefined constant WEEK_IN_SECONDS - assumed 'WEEK_IN_SECONDS' in /wp-content/plugins/event-espresso/includes/functions/admin.php on line 1823
Warning: Invalid argument supplied for foreach() in /wp-content/plugins/event-espresso/includes/functions/main.php on line 1241
Fatal error: Call to undefined function get_temp_dir() in /wp-content/plugins/event-espresso/espresso.php on line 317
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This reply was modified 9 years, 6 months ago by
 Tony. Reason: Removed path details
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Tony
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May 5, 2015 at 4:17 am
This error is causing the whitescreen:
Fatal error: Call to undefined function get_temp_dir() in /wp-content/plugins/event-espresso/espresso.php on line 317
The get_temp_dir() function is a core function within WordPress and has been included within 2.5.0.
Which version of WordPress are you using? You mention 3.1.1 and 4.2.1, both of which should have that function so I just want to confirm.
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