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Event Espreso crashing website

Posted: November 26, 2024 at 8:29 am

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Phil Stott

November 26, 2024 at 8:29 am

Hi there apears to be an issue with ee on our website. I have had to close all plugins and re activate 1 at a time. The only one that will not activate is EE.

Help


Phil Stott

November 26, 2024 at 9:44 am

ps I have tried to reinstal the plugin


Tony

  • Support Staff

November 26, 2024 at 3:39 pm

Hi there,

Do you have the WP user integration add-on enabled on the site?

If so we’ve had a couple of reports of users getting a fatal with the latest version of Event Espresso with that add-on. We’ve been investigating this and have pushed a fix for the WP User integration add-on.

You’ll need to update to the latest version of the add-on which you’ll find in your account page.

Download 2.1.3.p of the User Integration add-on and go to Dashboard -> Plugins -> Add new -> Upload plugin.

Select the .zip file you just download and upload, if WordPress tells you there is a version already installed and asks if you want to replace it, do so.

Activating that version of the add-on should prevent the above error.


Phil Stott

November 27, 2024 at 3:16 am

Thanks that appears to have solved the issue.


Tony

  • Support Staff

November 27, 2024 at 3:48 am

Awesome, thank you for letting me know the update fixed it.

Any further issues just let me know.

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