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Event Errors

Posted: August 19, 2014 at 9:23 am


Ashli

August 19, 2014 at 9:23 am

I have had a few customers call and complain that when they click on an event, and then select the quantity it then changes the event to a different event than the one they selected. Do you know what would cause this error?


Tony

  • Support Staff

August 19, 2014 at 9:58 am

Hi Randall,

This is likely caused by caching. I looked over some of your previous threads and notice this has been mentioned before, although looking at your pages we can still see the comments placed by WP-Super-Cache within the pages.

If you have not changed any of the default critical pages slugs you can follow this guide:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/

Be sure to Purge the cache once you have made these changes.

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