Support

Home Forums Event Espresso Premium Event edit features have disappeared

Event edit features have disappeared

Posted: June 28, 2016 at 8:20 am


Joost

June 28, 2016 at 8:20 am

One way or another many features from the event edit window have dissappeared. No permalink, no editor features, no add media, no event duplicate button anymore.

This is a screen shot: http://www.plukdeliefde.nl/ee-feature-bar/

Frankly, I have no clue what could have triggered this. I checked it on several computers and with several browsers. Any suggestion how to resolve it?

Thanks in advance,

Joost


Josh

  • Support Staff

June 28, 2016 at 8:42 am

There are a few possible causes to this issue. You can rule these out one by one:
1) A theme conflict. You can rule this out by temporarily switching to the default WordPress theme.
2) A plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins.


Joost

June 29, 2016 at 2:39 pm

Thanks Josh,

I did a number of experiments and indeed you are right. There is conflict with another plugin (Yet Another Star Rating). It turns out that not only the feature bar is affected but the whole event edit page. I use this plugin for quite some time without problems. So probably the problem appeared after an update. I hope I can replace this plugin by another. But I picked this one after a long selection process.


Josh

  • Support Staff

June 29, 2016 at 4:17 pm

Looks like the YASR plugin is throwing a JavaScript error all over the admin:

ReferenceError: Can't find variable: yasrDisplayTopRightMetabox

You can remove the YASR box from the event editor (and avoid the breakage while keeping the plugin activated) by adding the following code to your site:

add_action( 'add_meta_boxes', 'espresso_remove_admin_stuff_yasr', 11 );

function espresso_remove_admin_stuff_yasr() {
    remove_meta_box( 'yasr_metabox_overall_rating', 'espresso_events', 'side' );
}

You can add the above to a functions plugin or into your WordPress theme’s functions.php file.


Joost

June 30, 2016 at 7:17 am

Hi Josh, Super! Thanks for the great help!

The support post ‘Event edit features have disappeared’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso